Summary
Overview
Work History
Education
Skills
Certification
Technology & Systems
Foundation
Timeline
Generic

JEANNIE GLASS

Food & Beverage Director
Lexington,VA

Summary

Systems-oriented individual known for adaptability, strong work ethic, and results-driven approach. Experienced in managing multi-outlet, multi-brand operations generating $25 million in revenue. Demonstrated ability to navigate seamlessly between front and back of house cultures, managing a diverse employee roster of 8 exempt and 140 hourly staff members. Expertise extends across the hospitality industry, from hotel-based to free-standing restaurants. Background as a GM and Executive Chef brings a unique perspective and skill set to any organization.

Overview

8
8
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Owner/Founder

MJG Collective, LLC
04.2020 - Current

F&B consulting with a nationwide client list of restaurants and hotels.

Services

  • Front and back of house operations
  • Labor & COGS forecasting & budgeting
  • Restaurant openings - Quick service to fine dining
  • Event planning
  • Recruiting, hiring, and training from hourly staff to Director level employees
  • Implement efficiency & profitability solutions
  • Develop SOPs for BOH & FOH
  • Implement IT systems
  • Ensure DOH compliance
  • Recipe and menu development
  • Market research & analysis

Client List

  • ERIC KIM GROUP, NEW YORK, NY - The American Club at Destination Kohler, Kohler WI, a Forbes Four Star, AAA Four Diamond rated resort.
  • THE HERMITAGE HOTEL - DRUSIE & DARR, & THE PINK HERMIT by JEAN GEORGES VONGERICHTEN, NASHVILLE TN Forbes Best Hotel in downtown Nashville.
  • SUPPER CLUB HOSPITALITY - THE HARVEY HOUSE and BUTTERBIRD, MADISON, WI $9mil annual revenue. NYTimes 50 Favorite Restaurants 2022.
  • EVELYN'S at THE HUTTON HOTEL, FIRST HOSPITALITY, NASHVILLE, TN
  • FLANKER KITCHEN + SPORTING CLUB by CARVER ROAD HOSPITALITY, SALT LAKE CITY, UT.

Director of F&B Operations Civilian Hotel

Carver Road Hospitality
10.2022 - 01.2023
  • Oversee opening of 3 venues with 6 floors of F&B operations in newly constructed 230 room hotel.
  • $12 mil forecasted F&B revenue.
  • Recruit, hire, & train 8 FOH & BOH managers & 130 hourly employees.
  • Implement systems for HR, POS, restaurant management, office IT & communications.

Director of Culinary Development

Carver Road Hospitality
03.2022 - 09.2022
  • Develop menus & recipes for concepts Rosevale Kitchen + Cocktail Room, Starchild Rooftop Bar - Civilian Hotel NYC.
  • Establish vendor relationships & build order guides for food, supplies, equipment, R&M.
  • Liaison with marketing & PR teams.

Culinary Director

Hogsalt Hospitality
08.2017 - 03.2020
  • Culinary Director of Bavette's, 4 Charles Prime Rib, and Au Cheval Brands.
  • Oversee 5 restaurants nationwide with $25M annual sales and a team of 14 chefs & 115 BOH hourly staff.
  • Improve food quality, develop & implement systems across multiple outlets.
  • Recruit, train, and develop leadership. Coach chefs on operations, and P&L proficiency.

Executive Chef

Estiatorio Milos, Cosmopolitan Hotel
10.2016 - 03.2017
  • $10 million annual revenue.
  • Culinary team of 30.

Education

BFA - Fine Arts

James Madison University
Harrisonburg, VA

Skills

Operations efficiency expert

Budget development

Strategic planning

Profitability-driven solutions

Team leadership

Recruiting, hiring, training

Conflict resolution

Guest service

Recipe & menu development

Health & safety compliance

Certification

ServSafe Food Protection Manager

Technology & Systems

Microsoft Office, Google Office, Adobe InDesign, Adobe PhotoShop, Adobe Acrobat, r365, Paylocity, Paycom, 7Shifts, Liberty, HotSchedules, Micros, Aloha, Toast, InfoGenesis, Ctuit, Compeat, Jolt, Meez, Craftable, Asana, Resy, OpenTable

Foundation

  • Bardot Brasserie, Las Vegas, NV, Michael Mina
  • Sage, Las Vegas, NV, Chef Shawn McClain
  • Joel Robuchon at the Mansion, Las Vegas, NV
  • L'Atelier de Joel Robuchon, Las Vegas, NV
  • Diner, Brooklyn, NY
  • Chef on Board, Cannes, France

Timeline

Director of F&B Operations Civilian Hotel

Carver Road Hospitality
10.2022 - 01.2023

Director of Culinary Development

Carver Road Hospitality
03.2022 - 09.2022

Owner/Founder

MJG Collective, LLC
04.2020 - Current

Culinary Director

Hogsalt Hospitality
08.2017 - 03.2020

Executive Chef

Estiatorio Milos, Cosmopolitan Hotel
10.2016 - 03.2017

BFA - Fine Arts

James Madison University
JEANNIE GLASSFood & Beverage Director