Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jeannie Kendrick

Blue Springs,MO

Summary

Protective Security Officer with VT-SGI certification, specializing in incident reporting and emergency response. Expertise in enhancing security protocols and monitoring surveillance systems. Recognized for delivering exceptional customer service and training staff to maintain compliance and safety. Proven track record of improving security processes to ensure a secure environment.

Overview

13
13
years of professional experience

Work History

Protective Security Officer

VT-SGI
Kansas City, MO
05.2019 - 03.2025
  • Maintained a professional demeanor while interacting with customers and staff members in a courteous manner.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Prepared incident reports detailing all pertinent information regarding security breaches or violations.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Recommended enhancements and improvements to security standards and maintained and monitored access control and video surveillance with full knowledge of federal, state and local laws.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Searched bags manually to identify prohibited items and contraband.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Identified suspicious activity to determine appropriate response.
  • Verified credentials of contractors prior to granting them access onto the premises.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Participated in drills designed to test existing security protocols.
  • Interacted regularly with management staff to provide feedback on the effectiveness of current security measures.

Correctional Officer

Corecivic Inc.
Leavenworth, KS
07.2016 - 04.2019
  • Managed inmate logs and recorded information within electronic offender record systems for compliance monitoring
  • Maintained clear and open communications with facility areas to support safe operations.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Conducted searches of inmates and visitors to prevent the smuggling of contraband.
  • Detected potential threats and quickly defused conflicts.
  • Instructed inmates in work assignments and explained tasks.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Conducted fire, safety and sanitation inspections.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Supervised inmates during day-to-day activities.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Counseled inmates and responded to legitimate questions, concerns and requests.

Correctional Officer

Kansas Department Of Corrections
Lansing, KS
01.2012 - 07.2016
  • Performed head counts, checking cells for missing inmates.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Inspected cells and other areas for contraband and safety hazards.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Inspected cells and conducted random searches of common areas.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Used appropriate means to discipline prisoners.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Guarded facility entrances to screen visitors.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Took prisoners into custody and escorted to locations within and outside facility.

Education

GED -

Wyandotte High School
Kansas City, KS
12-1991

Skills

  • Access control
  • Incident reporting
  • CCTV monitoring
  • First aid administration
  • Emergency response
  • Surveillance techniques
  • Customer service
  • Risk assessment
  • Technical troubleshooting
  • Training and mentoring
  • Team player
  • Surveillance systems

References

References available upon request.

Timeline

Protective Security Officer

VT-SGI
05.2019 - 03.2025

Correctional Officer

Corecivic Inc.
07.2016 - 04.2019

Correctional Officer

Kansas Department Of Corrections
01.2012 - 07.2016

GED -

Wyandotte High School

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