Jeannie Kennedy
Milledgeville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Career Advisor
Workforce Innovations
Savannah, TN
08.2023 - Current
- Created individualized career plans for clients based on their interests, skills, and experiences.
- Developed resources such as resume templates, networking strategies, and interview tips for clients.
- Compiled data from surveys and assessments to determine areas where clients needed additional support or development.
- Consulted with school counselors about student career goals and objectives.
- Developed relationships with hiring managers across multiple industries in order to gain insight into the latest industry trends.
- Met with job seekers at career fairs and classrooms, providing details on search strategies, current market conditions and application processes.
- Maintained case files and documented actions.
Residential Coordinator
Easterseals of Tennessee
Lexington, TN
06.2019 - 08.2023
- Over 13 homes and 41 staff
- We follow strict guidelines by the state and hippa.
- Provided support to residents in crisis situations, advocating for their needs.
- Organized and facilitated recreational and educational activities for residents.
- Maintained accurate records of resident information, including assessments, progress notes, and incident reports.
- Conducted regular inspections of living areas to identify potential hazards or maintenance issues.
- Collaborated with other departments to coordinate services such as medical care, education, and vocational training programs.
- Assisted in resolving conflicts between residents by providing constructive guidance and support.
- Ensured that all paperwork was completed accurately according to established guidelines.
- Participated in staff meetings to review current policies, procedures, and best practices.
Day Service Director
HARDIN COUNTY SKILLS
Savannah, TN
10.2020 - 06.2021
- Plan all outing for person supported
- Supervise all day staff.
Program Coordinator I
Hardin Co. Skills Inc
Savannah, TN
04.2005 - 06.2021
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Developed and implemented program activities according to established goals and objectives.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Maintained up-to-date records related to program activities.
- Prepared reports on progress towards program goals for management review.
- Participated in the development of new programs or modifications to existing programs.
- Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
- Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
Manager
Dollar General
Savanah, TN
04.1994 - 08.2001
- Cashier/Customer Service
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Education
Diploma - Computer operations technology
Tennessee Technology Center At Crump Tennessee
Crump, TN05-1996
High School Diploma -
Hardin County High School
Savannah, TN05.1986
Skills
- Resume Writing
- Client Advocacy
- Eligibility Determination
- Staff Development
- Point of Sale Systems
- Employee Scheduling
- Employee Training
- Customer Service Management
- Store Merchandising
- Shift Scheduling
- Supply Ordering
Certification
CPR & First Aid aed, 02/01/21, 02/01/23
Assessments
- Cooking Skills: Basic Food Preparation, 10/01/19, Proficient, Preparing food, using cooking equipment, and converting ingredient measurements.
- Customer Focus & Orientation, 08/01/18, Expert, Measures a candidate's ability to respond to customer situations with sensitivity.
- Customer Service Skills, 08/01/18, Proficient, Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
- Customer Focus & Orientation - Highly Proficient, 01/01/20, Highly Proficient, Responding to customer situations with sensitivity
- Delivery Driver Highly Proficient, 03/01/20, Highly Proficient, Interpreting instructions, reading maps, and solving problems.
References
References available upon request.
Timeline
Career Advisor
Workforce Innovations
08.2023 - Current
Day Service Director
HARDIN COUNTY SKILLS
10.2020 - 06.2021
Residential Coordinator
Easterseals of Tennessee
06.2019 - 08.2023
Program Coordinator I
Hardin Co. Skills Inc
04.2005 - 06.2021
Manager
Dollar General
04.1994 - 08.2001
Diploma - Computer operations technology
Tennessee Technology Center At Crump Tennessee
High School Diploma -
Hardin County High School
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