Summary
Overview
Work History
Education
Skills
Timeline
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Jeannie Messick

Springfield,MO

Summary

Dedicated Human Resources professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Human Resources Benefits Coordinator

Bass Pro Shops
Springfield , MO
09.2016 - 05.2022
  • Improved staff morale by implementing grade, salary and benefit programs in accordance with established standards.
  • Facilitated open enrollment processes and coordinated paperwork to to assist employees with benefit options.
  • Led management of HR policies regarding vacation, sick time, employee benefits, services and employment discrepancies or issues.
  • Submitted monthly reports on benefit program utilization and recommended program enhancements by communicating directly with employees and program representatives.
  • Performed audits to confirm proper payroll deductions to fund voluntary and involuntary benefits.
  • Managed 32,000 employees across compensation, benefits, HRIS and payroll departments for optimal productivity.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Checked employees' benefits enrollment for accuracy and inputted all data into Workday.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Processed monthly remittance and reconciliation for various benefit plans.
  • Updated benefit cost summaries for employer cost tracking.

Human Resources Specialist

Russell Cellular Verizon Wireless
Battlefield, MO
01.2011 - 09.2016
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Analyzed issues and employed improvement processes.
  • Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
  • Performed timely project management within budget constraints for issues regarding executive leadership.

Bank Secrecy Act Clerk

Great Southern Bank
Springfield, MO
09.2010 - 12.2010
  • Handled various accounting transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Monitored multiple databases to keep track of all company transactions
  • Mitigated risk and exposure of security breaches through development of contingency plans exceeding federal mandates.
  • Reviewed reports to assess performance and identify areas for operational improvement.
  • Developed statistical models for risk assessment to other departments for investment plan evaluation.

Education

Bachelor of Science - Business Administration And Management

University of Phoenix
Tempe, AZ
06.2012

Skills

  • Human Resources Policy Development
  • Customer Care
  • Administering Benefits
  • Employee Benefits Law
  • Microsoft Excel
  • FMLA Knowledge
  • Compensation and Benefits
  • Family Medical Leave Act (FMLA)
  • Administrative Support
  • Performance Improvement

Timeline

Human Resources Benefits Coordinator

Bass Pro Shops
09.2016 - 05.2022

Human Resources Specialist

Russell Cellular Verizon Wireless
01.2011 - 09.2016

Bank Secrecy Act Clerk

Great Southern Bank
09.2010 - 12.2010

Bachelor of Science - Business Administration And Management

University of Phoenix

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Jeannie Messick