Jeannie Ortega
Van Horn,TX
Summary
Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Administrative Coordinator II
Blue Origin
Van Horn, TX
01.2024 - 02.2025
- Greeted visitors in a courteous manner and directed them to the appropriate office or person.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Processed invoices from vendors in a timely manner according to company policies.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Communicated regularly with other teams across the organization regarding any changes or updates in regard to client accounts or services offered.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- I greeted customers, co-workers, and vendors daily.
- Dispatched propellant trucks to their destinations.
- Escorted new customers to their destinations.
- Processed gym badges, new employee badges.
- Scanned propellant invoices to payroll.
Inventory/Supply Chain Fulfillment
Blue Origin
Van Horn, TX
11.2021 - 01.2024
- Handling parts for BE-3U and BE-3PM engines.
- Handling ware tickets, work orders, kitting parts, working with engineers on other issues, locating parts, and making work orders to have parts cleaned.
- Picking up parts from CPV and PMEL.
- Sending parts to Kent, Alabama, and Florida.
- Working with Production Control on returning parts to inventory, and working with Quality on non-conformance parts.
- Keeping parts clean, parts protected, and keeping an accurate count of all parts.
- Working with planners to make sure engines have what they need in inventory.
- I am knowledgeable in Coupa, Jules, Costpoint, and Windchill.
- Keeping areas clean, Fod walks daily, maintains a positive attitude, and always provides support when needed.
- Tracked inventories and input equipment counts into warehouse databases.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Analyzed data from reports to identify areas of improvement in order processing efficiency.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Labeled boxes and placed in outbound collection areas.
- Maintained team standards for quality and productivity by personally picking, reviewing and packing orders for shipment.
- Collaborated with other departments to develop long-term solutions that improve customer service experience.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Identified needs of customers promptly and efficiently.
- Coordinated with warehouse staff to ensure timely shipment of products.
Catering/Hospitality Specialist
Department of Defense
Van Horn/Salt Flat, TX
09.2018 - 11.2021
- Explained menu items, describing ingredients and cooking methods upon request.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Monitored food supplies and ordered additional items as needed.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted with setting up tables for events and functions.
- Provided breakfast, lunch, and dinner for 200 to 300 soldiers daily.
- Maintained and took inventory of supplies in the barracks.
- Prepared workstations with ingredients and tools to increase efficiency.
- Coordinated food service stations and venue accommodations, including setup, and tear-down of furniture and equipment per customer guidelines.
- Managed inventory of catering equipment including chafing dishes, serving utensils, linens.
- Accurately estimated amount of food to prepare for events.
- Monitored temperatures of prepared food and cold-storage areas.
- Ensured proper storage of food items prior to catering events.
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Verified safe and appropriate food temperatures and sanitary conditions of banquet and foodservice areas.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Performed continuous evaluations of employee performance and service levels.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
Caterer/Independent Contractor
Blue Origin
Van Horn, TX
04.2016 - 09.2018
- Provided direction to staff during setup and service of catered events.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Determined schedules and staff requirements necessary to prepare and plate food.
- Developed menus and recipes according to client requests.
- Maintained cleanliness of kitchen area before, during and after catered events.
- Trained and supervised line cooks to develop new skills and improve team performance.
- Observed food safety and sanitation protocols to reduce germ spread.
- Accurately estimated amount of food to prepare for events.
- Calculated accurate portion sizes when preparing meals for large groups.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Prepared workstations with ingredients and tools to increase efficiency.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Cooked and prepared food on site daily 200-300 people
- Maintained, logged refrigerator/freezer temperatures.
Owner Operator
Gator J's Cajun Kitchen
Hobbs, NM
05.2010 - 02.2016
- Hired, trained and motivated staff to fill all restaurant openings.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained staff facilitated staff meetings and spearheaded menu development.
- Managed payroll activities including processing time sheets and tracking employee hours worked.
- Conducted regular inspections of the premises to ensure cleanliness standards are met.
- Identified areas of improvement in restaurant operations, staff training, menu development, pricing, and inventory management.
- Created unique recipes and applied various culinary techniques for authentic cuisine.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Monitored daily operations including customer service delivery, kitchen production levels, cash handling procedures.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Developed relationships with suppliers in order to secure discounts on bulk orders of ingredients or supplies.
- Resolved problems or concerns to satisfaction of involved parties.
- Implemented cost-reduction initiatives to improve profitability.
- Scheduled staff shifts on a weekly basis based on expected demand levels.
- Assisted staff by serving food and beverages or bussing tables.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Interacted closely with customers through social media platforms like Facebook and Twitter.
- Ensured adherence to all local health department regulations regarding sanitation practices.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Customer service satisfaction
Med Tech/CNA Supervisor
Willshire senior living
Lubbock, TX
10.2005 - 04.2010
- Developed rapport with patients to create a safe and trusting environment for care
- Assisted residents in preparing for activity and social programs
- Worked to improve and enhance patient lives through effective and compassionate care
- Administered medication as directed by physician
- Supervised daily activities and provided assistance when needed
- Maintained a clean, safe and well-organized patient environment
- Changed dressings, bandages and binders, as instructed, to maintain proper healing and sanitary measures
- Administration of medication, inventory of patients medications, ordering medications
- Validated laboratory test processes for completeness and safety.
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Adhered to all safety and infection control precautions and regulations.
- Reported safety hazards to supervisors, removing risk and promoting workplace safety.
- Participated in continuing education courses related to medical technology advances.
- Performed quality control checks on equipment used in the laboratory setting.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided emotional support and comfort to residents through conversation and companionship.
- Helped residents walk with or without self-help devices.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Completed routine maintenance and repair.
- Managed inventory purchasing, organization and tracking.
Education
High School Diploma -
Hobbs High
Hobbs, NM05-1988
Some College (No Degree) - Nursing
NMSU
RoswellSkills
- Microsoft Excel
- Calendars management
- Information requests
- Operation recommendations
- Filing
- Microsoft Access
- Expense tracking
- Office inventory management
- Budget monitoring
- Employee development
- Meeting planning
- Schedule management
- Appointment scheduling
- Staff scheduling procedures
- Inventory management
- Documentation and recordkeeping
- Scheduling appointments
- Travel arrangements
- Telephone etiquette
- Team collaboration
- Event planning
- Attention to detail
- Presentation preparation
- Calendar management
Timeline
Administrative Coordinator II
Blue Origin
01.2024 - 02.2025
Inventory/Supply Chain Fulfillment
Blue Origin
11.2021 - 01.2024
Catering/Hospitality Specialist
Department of Defense
09.2018 - 11.2021
Caterer/Independent Contractor
Blue Origin
04.2016 - 09.2018
Owner Operator
Gator J's Cajun Kitchen
05.2010 - 02.2016
Med Tech/CNA Supervisor
Willshire senior living
10.2005 - 04.2010
High School Diploma -
Hobbs High
Some College (No Degree) - Nursing
NMSU