Open To Work
Jeannie Rivera
Salinas,CA
Summary
Experienced social service aide known for strong teamwork and attention to detail. Successfully facilitated client communication and streamlined intake processes, resulting in improved service quality and responsiveness.
Dedicated social service aide with exceptional empathy and organizational skills. Proven ability to enhance client satisfaction through effective communication and streamlined processes.
Overview
17
17
years of professional experience
Work History
Social Service Aide II
Monterey County Department Of Social Services
Salinas, CA
10.2007 - 07.2024
- Provided assistance to clients in navigating social services programs and resources.
- Collaborated with team members to ensure timely processing of service applications.
- Conducted intake assessments to determine client eligibility for various assistance programs.
- Maintained accurate records and documentation for case management purposes.
- Facilitated communication between clients and social service providers to enhance support services.
- Led initiatives to streamline client intake processes, enhancing overall service quality and responsiveness.
- Provided exceptional support to clients, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure seamless service delivery and high-quality customer experiences.
- Enhanced customer satisfaction by providing timely and efficient service to clients.
- Maintained clean and organized workspaces, contributing to a welcoming environment for customers.
- Demonstrated adaptability by quickly learning new tasks or systems as required by the position or organization.
Education
High School Diploma -
Roosevelt High
Fresno, CA06-1983
Skills
- Strong work ethic
- Empathy and patience
- Data entry proficiency
- Resourcefulness and initiative
- Data collection
- Teamwork
- Teamwork and collaboration
- Customer service
- Team player
- Attention to detail
- Professional attitude
- Multitasking
- Organizational skills
- Record keeping
Languages
Spanish
Native or Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$45000/yr - $200000/yrTimeline
Social Service Aide II
Monterey County Department Of Social Services
10.2007 - 07.2024
High School Diploma -
Roosevelt High