Jeannie Trinh
Honolulu,HI
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
AR Collections
Y.Hata
Honolulu, HI
07.2022 - 06.2024
- Conducted collections calls to ensure prompt payment from delinquent customers.
- Monitored customer accounts for non-payment or late payments.
- Investigated and resolved disputed invoices by researching customer records and history.
- Researched discrepancies between customer invoices and payments received.
- Resolved customer inquiries regarding billing discrepancies or other issues in a timely manner.
- Prepared monthly statements for customers showing amount due and payment history.
Data Entry/Receptionist
Star Protection Agency
Honolulu, HI
12.2018 - 03.2021
- Compiled data from various sources into organized reports for management review.
- Greeted visitors and provided them with assistance.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Monitored office supplies inventory and placed orders when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Prepared welcome packages for new hires.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Managed company database and ensured the accuracy of contact information.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Assisted with onboarding of new employees by providing orientation information and support.
- Used company badging system to create badges for new employees and visitors.
Education
Airline And Travel
International Air And Hospitality Academy
Vancouver, WA12-1998
High School Diploma -
Kaimuki High School
Honolulu, HI05-1996
Skills
- Multitasking
- Teamwork and Collaboration
- Adaptability and Flexibility
- Reliability
- Attention to Detail
- Professionalism
- AR/AP
- Error identification
- Administrative support specialist
- Filing and data archiving
- Customer Service-Oriented
- Data Entry
- Administrative Support
- Scheduling
Timeline
AR Collections
Y.Hata
07.2022 - 06.2024
Data Entry/Receptionist
Star Protection Agency
12.2018 - 03.2021
Airline And Travel
International Air And Hospitality Academy
High School Diploma -
Kaimuki High School
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