JEANNIE WAKEHAM
Highland Park,NJ
Summary
Resourceful and meticulous Recruiter and Account Manager with over 15 years of experience communicating and collaborating with all levels of personnel, hiring managers, MSP Relationship Managers, and candidates to maximize talent quality. Personable and diplomatic professional possessing refined negotiation and communication skills paired with in-depth knowledge of recruitment and relationship development. Expertise in the pharma, biopharma, biotech, healthcare, and consumer products industries.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Client Delivery Lead
Binding Minds
Bridgewater, NJ
11.2023 - 03.2024
- Liaised between large pharma and distribution companies and MSP relationship managers to understand client projects and requirements. Utilized effective interpersonal and people skills
- Worked with internal offshore recruitment team on strategic recruitment planning, training and development, and process improvement. Ensured recruiting team’s interview and submission goals were met
- Actively recruited for diverse roles for pharma and distribution companies as well as AM Law 100 firms
Senior Recruiter/Talent Acquisition Director
ATRIUM
06.2010 - 02.2023
Senior Recruiter
ATRIUM CWS
Holmdel, NJ
09.2022 - 02.2023
- Attracted, qualified, matched, and sourced candidates for the Direct Sourcing RPO Programs
- High volume hourly full-cycle recruitment for any needs across multiple business departments
- Provided consistent communication to the applicant by guiding them through the recruiting process
- This included the evaluation of skills and expertise, the interview process, and salary negotiation
- Mastered information and language related to proprietary software and websites to access necessary information including ATS, VMS, and TRM
- Project managed various critical recruitment marketing responsibilities against client hiring and branding
- Joined appropriate intake calls with hiring managers and MSP for IT, production, and marketing roles
- Attended regular status meetings with both the internal Atrium team and MSP to drive program goals and requirements
- Discretion was required as there was often exposure to confidential information
Talent Acquisition Director – Science Team
ATRIUM STAFFING
Iselin, NJ
06.2010 - 08.2022
- Generated $500,000 annually in revenue while working as an agency recruiter performing full life cycle recruitment for candidates that ranged from entry level to director/executive level for contact and direct hire positions for primarily pharma, biotech, consumer products, chemical, manufacturing, and cosmetics companies
- Screened, scheduled, conducted virtual and in-person (depending on feasibility) behavioral based interviews, and completed reference checks
- Formed trusting and honest relationships with candidates
- Sourced for both active and passive talent to build up a candidate pipeline by managing job postings, utilizing job boards, attending networking events, maintaining social media platforms, and cultivating a strong referral base
- Negotiated salary/hourly pay rates with candidates and educated clients on changing market trends while being mindful of organizations’ internal equity
- Educated payroll procedures, updates around health insurance information, paid time off, referral bonus plan, and time sheet approvals with temporary workers
- Worked with HR, background check team, and payroll team through candidate offer and onboarding stages for contract associates while keeping candidate records up to date
- Assisted with the creation of referral program emails to prospective, previous and/or active hires
- Researched STEM candidate market trends, new hiring platforms, and collaborated with teams on innovative ways to attract new candidates
- Managed over 20 client accounts simultaneously
- Account Management: Provided attentive and thorough customer service to clients in various industries to presenting top talent, facilitating interview process, extending offers, terminations, and managing candidates throughout length of contract
- Consultative advisor to clients by helping to create targeted and detailed job descriptions with specific responsibilities and qualifications
- Coached hiring managers on candidate market, interview processes, offers and market trends.
Client Services Coordinator
PRO UNLIMITED onsite at SANOFI AVENTIS
Bridgewater, NJ
04.2007 - 04.2010
- As the MSP, facilitated the fulfillment of temporary clinical, scientific, SAS clinical programming, and bio-statistical positions and engaged and managed the performance of third-party staffing firms
- Managed and built strong relationships with client managers and preferred staffing desk suppliers
- Met with client managers to better understand the client’s needs
- Oversaw the daily management of contingent workforce
- Increased cost savings to clients through aggressive rate negotiation and supplier rate card compliance
- Created and provided required deliverables and ad hoc reports including reports to support client’s Corporate Integrity Agreement with the federal government
- Presented program and marketplace information to client managers and suppliers via webinar and forum settings
- Resolved all issues relating to the contractors, client managers, and suppliers
- Scheduled interviews for managers and management teams
- Oversaw and executed audits of physical requirements for laboratory contractors
- Cross functionally partnered with Human Resources and PRO Onsite Program Manager to resolve employment relations issues
- Maintained financial information in PRO’s proprietary database to ensure accurate and timely billing
- Updated staffing desk SOP
- Collaboratively partnered in creative competitions with colleagues to develop innovative marketing approaches to promote PRO’s services to clients.
Senior Staffing Specialist
ATRIUM STAFFING (Integro until 2002 when Atrium purchased company)
Somerset/Iselin, NJ
11.1999 - 04.2007
- Awarded the “Most Sourced Counselor” by having placed the most associates throughout Atrium New Jersey’s clientele
- Filled office support, finance, accounting, distribution, production, HR, IT, and logistics positions including hard-to-fill roles
- Utilized creative recruiting strategies to consistently exceed placement goals
- Provided value-added HR solutions to clients (pharmaceutical companies, Contract Research Organizations, medical offices) based on client needs
- Partnered with management in making and executing hiring and terminating decisions
- Built and maintained positive relationships with candidates
- Provided consulting to clients on issues and laws relevant to human resources including co- employment risks, workers compensation, equal employment opportunities, and harassment policy
- Managed employment and wage verification inquiries
- Reported necessary information concerning unemployment and disability compensation
- Marketed available candidates to existing and potential clients
- Communicated payroll procedures and updates to employee benefits programs, such as health insurance information, vacation and holiday pay and referral bonus plan information to employees
- Offered customized consulting to applicants on resume writing, interviewing, job searching strategies, networking, and salary negotiations
- Performed labor market research, analyzed industry trends and competitors to forecast clients’ future needs and job openings to formulate recruiting strategies
- Pursued potential new clients and fostered existing clientele with targeted sales and marketing initiatives
- Presented staffing solutions to HR executives and developed lasting relationships.
Education
BA - <ul><li>Psychology</li><li>Women’s Studies</li></ul>
Rutgers University
Skills
- Talent Acquisition
- Strategy
- Compensation Analysis
- Coaching, Mentorship
- Training, Development
- Reporting, Analytics
- Strategic Sourcing
- Operational Forecasting
- Candidate Experience
- Human Resources
- Contract Negotiation
- Process Creation
- Employer Branding
- MS Office
- LinkedIn Sourcing
- Interviewing techniques
- Applicant Tracking Systems
- Collaborative Teamwork
- Compensation Negotiation
- Social Media Recruiting
- Candidate Sourcing
- Talent management
- Outbound Calling
- Project Management
- Process Improvement
- Partnership Development
- Client Development
- Project recruiting
- Key partnership management
- New Hire Orientation
- Contracting
- Candidate pipeline development
- Networking
- Data-driven decision-making
- Self-Motivated Work Ethic
- Compliance regulations
- Recruiting and Sourcing
- Online Job Boards
Platforms
- ICIMS
- TalentNet
- Fieldglass
- Workforce Logiq
- Greenhouse
- Beeline
- ERecruit
- StaffSuite
- JobDiva
- TKO
Certification
DIB: Diversity, Inclusion, Belonging Forward Together Program through Atrium
Industries
- Pharma, Biopharma
- Manufacturing
- Biotech
- Health care
- Consumer Products
- Food and Beverage
- Engineering
- Personal Care
- Cosmetic
- Medical
- Marketing
- Communications
- Distribution
Street
Highland Park
Certificate
DIB: Diversity, Inclusion, Belonging - Forward together Program through Atrium Staffing, 2022
Timeline
Client Delivery Lead
Binding Minds
11.2023 - 03.2024
Senior Recruiter
ATRIUM CWS
09.2022 - 02.2023
Senior Recruiter/Talent Acquisition Director
ATRIUM
06.2010 - 02.2023
Talent Acquisition Director – Science Team
ATRIUM STAFFING
06.2010 - 08.2022
Client Services Coordinator
PRO UNLIMITED onsite at SANOFI AVENTIS
04.2007 - 04.2010
Senior Staffing Specialist
ATRIUM STAFFING (Integro until 2002 when Atrium purchased company)
11.1999 - 04.2007
BA - <ul><li>Psychology</li><li>Women’s Studies</li></ul>
Rutgers University
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