Jeannie Williams

• Manage day to day Administrative duties, scheduling, initial intakes, billing and collections.
• Supervise and coordinates staff to ensure a smooth professional work environment.
• Medical Record inquiries, HIPAA guidelines
• Strong organizational skills, multitasking skills and team player
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Assistant to Medical Director- optimize patient care
• Manage office supplies, medications samples as needed.
• Proficient in Outlook, Excel, Word, Valant, Athena-Super User, Micro-soft teams, Zoom, DoxyMe

• Streamlined healthcare processes for increased efficiency and better patient outcomes.
• Improved patient outcomes and delivery of care through improved clinical quality processes.
• Assessed performance of medical care, equipment, supplies and pharmaceutical drugs.
• Managed onsite medications, refill request, prior auth as needed
• Scheduling new patients, reoccurring patients via in person/virtual.
• HIPAA guidelines

• Customer service, answer/screen and route calls, process patient admissions/discharges

• Scheduling for Psychiatrist, therapist in a manner efficiently utilizes the time/resources for patient and staff. • Copays, payment arrangements, billing issues, batching out office.

• Audit charts, request documentations for billing completion, request/send medical records, MCOSA and Federal clients. County and Federal audits, HIPAA guidelines

• Insurance verification via call, fax or web/authorizations, pre-certifications, explain medical benefits/self-pay to patients.

• Process claims

• Coordinating weekly meetings via phone/webinar/office/Skype

• Obtaining signed documents for Credentialing/temporary privileges

• Maintain scheduling/calendar, scheduling interviews/evaluations, setting up Resident rotations

• Maintained medication refills, PA auth

• HIPAA regulations