JEANNIE WILSON
Detroit
Summary
Dynamic recent graduate with a solid foundation in Business Management and Administration, complemented by hands-on experience from academic projects. Proven track record in the transportation industry, seeking a leadership role to leverage expertise in management, customer relations, organizational, and communication skills. Committed to delivering exceptional customer service that drives profitability and fosters business growth. Collaborative team-builder with a passion for strategic planning and relationship management, excelling as an analytical problem-solver in challenging, fast-paced environments.
Overview
12
12
years of professional experience
Work History
Transportation Equipment Operator
City of Detroit Department of Transportation
05.2015 - 05.2026
- Received appraisals for exemplary attendance and exceptional workmanship.
- Continuously support management in enhancing routes and optimizing company processes through kaizen program
- Compile extensive records by executing trip logs, vehicle inspection sheets, and incident reports
- Illustrate strong responsibility and professionalism through ethical choices, employing problem-solving skills, and using optimal judgment in fast-paced conditions
- Offers superior customer service while optimizing service delivery by 80%
School Bus Driver
DHT Transportation
05.2014 - 05.2015
- Interacted and coordinated with school staff, students, and parents
- Managed simultaneous tasks independently, consistently achieving compliance deadlines.
- Performed regular safety assessments on equipment adhering to federal regulations.
- Crafted route schedules enabling prompt route changes while lowering fuel costs by 40%.
- Directed field trip coordination with staff and school personnel while demonstrating proficient leadership
Education
Master’s Degree - Business Administration
Northwood University
Midland, MIBachelor’s Degree - Business Administration
Northwood University
Midland, MIAssociate Degree - Business Administration
Macomb Community College
Warren, MISkills
- Project Management
- Risk Assessment
- Organizational Skills
- Problem-Solving
- Policy Compliance
- Strategic Planning/Budgeting
- Team Leadership
- Detailed-Oriented
- Business Systems
- MS Office Suite
Timeline
Transportation Equipment Operator
City of Detroit Department of Transportation
05.2015 - 05.2026
School Bus Driver
DHT Transportation
05.2014 - 05.2015
Master’s Degree - Business Administration
Northwood University
Bachelor’s Degree - Business Administration
Northwood University
Associate Degree - Business Administration
Macomb Community College