Jeannie Hawkins
Hudson,NC
Summary
Dedicated and creative professional with extensive experience in business management, interior design, and customer service. Proven track record in running a successful art studio, designing engaging spaces, and managing complex operations. Skilled in marketing, advertising, inventory management, and customer relations. Brings a unique blend of artistic vision and practical organizational skills to the workplace. Passionate about fostering positive environments and efficient workflows.
Overview
16
16
years of professional experience
Work History
Owner/Operator (Artist)
Lolli-Lu's Art Studio
09.2015 - 01.2024
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Managed financial aspects of business, including budgeting, and financial reporting.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision-making.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
Sale Consultant/Interior Designer
Hickory Park Furniture
08.2020 - 02.2022
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
Shipping Manager / Office Assistant/Lead CSR
Catawba Paper Box
02.2008 - 09.2015
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
- Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
Associate of Applied Science - Interior Design
Western Piedmont Community College
Morganton, NC05.2006
Skills
- Business Management
- Consulting
- Financial Management
- Customer Relations
- Business Marketing
- Budget Development
- Business Launch
- Project Management
- Small Business Operations
- Creative Thinking
- Inventory Management
- Customer Service
- Policies and Procedures Development
- Professional Networking
- Driven and Determined
- Time Management
- Organizational Skills
- Problem Solving
Timeline
Sale Consultant/Interior Designer
Hickory Park Furniture
08.2020 - 02.2022
Owner/Operator (Artist)
Lolli-Lu's Art Studio
09.2015 - 01.2024
Shipping Manager / Office Assistant/Lead CSR
Catawba Paper Box
02.2008 - 09.2015
Associate of Applied Science - Interior Design
Western Piedmont Community College
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