Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
Jeannine Cozart

Jeannine Cozart

Customer Service Representative
Louisville,KY

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Call Center Customer Service Representative

CompuCom
Louisville, KY
11.2021 - 10.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.

Education

High School Diploma -

Aurora High School
Aurora, OH
05.1990

Skills

  • Data Collection
  • Consultative Sales
  • Data Entry
  • Product Knowledge
  • Scheduling
  • Workday
  • Information Technology
  • Troubleshooting
  • Accounting
  • Billing
  • Human Resources

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Call Center Customer Service Representative

CompuCom
11.2021 - 10.2023

High School Diploma -

Aurora High School
Jeannine CozartCustomer Service Representative