Jeannine Fleetwood
Austin,TX
Summary
Proven loyal track record at Costco Wholesale, showcasing exceptional time management and attention to detail. Excelled in roles demanding self motivation and multitasking, from RTV Clerk to Pharmacy Technician. Achieved significant improvements in inventory accuracy and customer satisfaction, demonstrating reliability and decision-making prowess.
Overview
29
29
years of professional experience
Work History
Owner, CEO
FleetWoodworking and Remodeling, LLC.
10.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and many referrals.
- Oversaw employees, job sights, coordinated insurance claims and customer invoices and account receivables.
- Provided exceptional customer satisfaction by providing a beautiful product.
RTV Clerk
Costco Wholesale
01.2010 - Current
- Manage high volumes of return merchandise while maintaining accuracy under tight deadlines and very small workspace.
- Oversee three back up RTV Clerks. Train new employees on company policies, procedures, and best practices for RTV clerks.
- Ensure accurate inventory control by tracking incoming and outgoing items from the non-saleable inventory. Investigate and resolve accounting errors.
- Effectively communicate and coordinate return shipments with merchants, Inventory Control Specialists and RTC.
- Accurately manage storage and disposal of all warehouse hazardous waste.
Registered Certified Pharmacy Technician
Costco Wholesale
05.2006 - 01.2010
- Answered incoming phone calls and maintained drop off window. Addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Managed insurance claims processing for prescription coverage, resolving any issues or discrepancies promptly to ensure patient access to medications.
- Counted and measured medications following standard procedures.
- Upheld strict confidentiality standards by safeguarding sensitive patient information in accordance with HIPAA regulations.
Refunds Cashier
Costco Wholesale
09.2004 - 05.2006
- Efficiently refunded a high number of returns under the correct item number and at the correct dollar amount.
- Sign up new members, sell the American Express credit card and Executive membership. Educate new members on all of the extra member benefits.
- Welcomed customers and helped determine their needs.
RTV Clerk
Costco Wholesale
06.1997 - 09.2004
- Accurately removed merchandise from warehouse inventory via trash, salvage or direct shipments to the vendor.
- Coordinated freight and 40-50 daily small package shipments, submitted credit requests and salvage invoices.
- Maintained compliance with company standards and regulations during all phases of the return process.
Bakery Wrapper
Costco Wholesale
02.1997 - 06.1997
- Wrapped product for display, stocked bakery tables, filled and decorated cakes.
Front End Cashier
Costco Wholesale
05.1996 - 02.1997
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Handled high volumes of transactions with accuracy, Including memorizing countless item numbers.
Education
Some College (No Degree) - Mathematics
University of Nevada, Las Vegas
Las Vegas, NVSkills
- Time management
- Self motivation
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Decision-making
Timeline
Owner, CEO
FleetWoodworking and Remodeling, LLC.
10.2024 - Current
RTV Clerk
Costco Wholesale
01.2010 - Current
Registered Certified Pharmacy Technician
Costco Wholesale
05.2006 - 01.2010
Refunds Cashier
Costco Wholesale
09.2004 - 05.2006
RTV Clerk
Costco Wholesale
06.1997 - 09.2004
Bakery Wrapper
Costco Wholesale
02.1997 - 06.1997
Front End Cashier
Costco Wholesale
05.1996 - 02.1997
Some College (No Degree) - Mathematics
University of Nevada, Las Vegas
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