Jeannine Kapteyn
Seattle ,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
Windermere Professional Partners
09.2020 - Current
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Bar manager/ General Manager
Moshi Moshi Sushi
06.2015 - Current
- Moshi Moshi is a Ballard neighborhood restaurant with a craft bar that features 24 house cocktails and an extensive sake list
- My duties include seasonal menu development, daily specials, inventory and supervision
- I hire and train staff with a focus on exemplary customer service skills
- Build restaurant vendor relationships
- Recognize and solve guest issues
- Solving service issues to ensure a smooth and wonderful guest experience
- I was featured in the Seattle Magazine and I was featured in the book Cocktails at Dinner: Daring Pairings of Delicious Recipes and Enticing Mixed Drinks.
Bar Manager/ General Manager
Hecho
10.2014 - 05.2015
- Hecho is a Mexican restaurant with a rotating seasonal menu and cocktail list
- My duties included seasonal menu development, daily specials, inventory and supervision
- I hire and train staff with a focus on exemplary customer service skills
- My duties also include being trained on RSI and general manager duties.
Bar Manager
Pintxo
04.2010 - 12.2011
- Pintxo is a Spanish tapas bar that I helped open, hired staff and developed a solid cocktail and wine menu
- Supervise, lead staff and bartend
- Inventory, ordering product, Developing relationships with distributors
- My Dulcinea was featured on Pür Spirits website.
Education
Associates of Arts -
Seattle Central Community College
06.2016
Skills
- Delivers exceptional customer service
- Engaging personality
- Restaurant management
- Proven leader
- Operations management
- Staff development
- Inventory control
- Policy/program development
- Supervision and training
- Calm under pressure
- Complex problem solving
- Improving product quality
- Social media and networks
- Conflict resolution
- Critical thinking
- Eye for detail
- Team management
- Focused on customer satisfaction
- Talent development
- Skilled multi-tasker
- Training and development
- Scheduling
Timeline
Real Estate Agent
Windermere Professional Partners
09.2020 - Current
Bar manager/ General Manager
Moshi Moshi Sushi
06.2015 - Current
Bar Manager/ General Manager
Hecho
10.2014 - 05.2015
Bar Manager
Pintxo
04.2010 - 12.2011
Associates of Arts -
Seattle Central Community College
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