Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeannine Kapteyn

Seattle ,WA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Real Estate Agent

Windermere Professional Partners
09.2020 - Current
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.

Bar manager/ General Manager

Moshi Moshi Sushi
06.2015 - Current
  • Moshi Moshi is a Ballard neighborhood restaurant with a craft bar that features 24 house cocktails and an extensive sake list
  • My duties include seasonal menu development, daily specials, inventory and supervision
  • I hire and train staff with a focus on exemplary customer service skills
  • Build restaurant vendor relationships
  • Recognize and solve guest issues
  • Solving service issues to ensure a smooth and wonderful guest experience
  • I was featured in the Seattle Magazine and I was featured in the book Cocktails at Dinner: Daring Pairings of Delicious Recipes and Enticing Mixed Drinks.

Bar Manager/ General Manager

Hecho
10.2014 - 05.2015
  • Hecho is a Mexican restaurant with a rotating seasonal menu and cocktail list
  • My duties included seasonal menu development, daily specials, inventory and supervision
  • I hire and train staff with a focus on exemplary customer service skills
  • My duties also include being trained on RSI and general manager duties.

Bar Manager

Pintxo
04.2010 - 12.2011
  • Pintxo is a Spanish tapas bar that I helped open, hired staff and developed a solid cocktail and wine menu
  • Supervise, lead staff and bartend
  • Inventory, ordering product, Developing relationships with distributors
  • My Dulcinea was featured on Pür Spirits website.

Education

Associates of Arts -

Seattle Central Community College
06.2016

Skills

  • Delivers exceptional customer service
  • Engaging personality
  • Restaurant management
  • Proven leader
  • Operations management
  • Staff development
  • Inventory control
  • Policy/program development
  • Supervision and training
  • Calm under pressure
  • Complex problem solving
  • Improving product quality
  • Social media and networks
  • Conflict resolution
  • Critical thinking
  • Eye for detail
  • Team management
  • Focused on customer satisfaction
  • Talent development
  • Skilled multi-tasker
  • Training and development
  • Scheduling

Timeline

Real Estate Agent

Windermere Professional Partners
09.2020 - Current

Bar manager/ General Manager

Moshi Moshi Sushi
06.2015 - Current

Bar Manager/ General Manager

Hecho
10.2014 - 05.2015

Bar Manager

Pintxo
04.2010 - 12.2011

Associates of Arts -

Seattle Central Community College

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Jeannine Kapteyn