JEANNINE LIVINGSTON

• Examine prospective vehicles for purchase, facilitates transactions, and oversees transportation to a designated warehouse in a different state through personal delivery or shipping logistics.
• Maintained complete documentation and records of all purchasing activities.
• Maintained key item stock levels and wrote or expedited purchase orders.
• Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
• Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
• Collaborated with sales team to identify and fulfill customer needs.

• Met or exceeded sales targets and performance goals set by the company, contributing to the overall success and growth of the business.
• Adhered to company policies, procedures, and ethical standards in all sales and customer interactions, ensuring compliance with relevant regulations and laws.
• Built and maintain strong relationships with existing customers through regular communication via phone, email, and other channels.
• Received and process customer orders accurately and efficiently using the company's sales management software or ERP system.
• Provided product information, pricing, and availability to customers, assisting them in selecting the right products for their needs.
• Identified opportunities to upsell or cross-sell additional products or services to customers based on their needs and purchasing history.
• Proactively reached out to potential customers to generate sales leads through cold calling, email campaigns, and other lead generation activities.
• Tracked the status of customer orders and provided regular updates to customers on delivery schedules, backorders, or any other relevant information.
• Addressed customer inquiries, concerns, and complaints in a timely and professional manner, working with other departments as needed to resolve issues effectively.
• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Used CRM software to maintain detailed contact logs and account records.
• Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
• Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
• Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
• Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
• Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Built relationships with customers and community to promote long term business growth.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Contributed to team objectives in fast-paced environment.
• Attended monthly sales meetings and quarterly sales trainings.
• Consulted with businesses to supply accurate product and service information.
• Set and achieved company defined sales goals.
• Stayed current on company offerings and industry trends.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Developed, maintained and utilized diverse client base.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

• Increased customer satisfaction, resolving disputes and offering payment solutions tailored to individual needs.
• Maintained accurate documentation of all credit-related activities, ensuring compliance with company policies and industry regulations.
• Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
• Reduced risk exposure by conducting thorough credit analyses for new and existing clients.
• Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
• Devised collection recovery strategies to resolve customer issues and delinquent cases.

• Executed remote consignment sales operations, sourcing clients interested in consigning their vehicles and subsequently connecting them with potential buyers, thus facilitating successful transactions.
• Managed inputs that delivered results and conveyed performance results for optimal review.
• Created engaging experience by routinely listening and responding to feedback.
• Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
• Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
• Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.

• Orchestrated end-to-end sales operations, including procurement, marketing, and proactive problem solving while nurturing a customer-centric culture and actively engaging in customer prospecting and appointment setting for sales representatives.
• Mentored associates and fostered a cohesive and diverse team.
• Managed pay-per-click advertising campaigns for maximum return on investment while adhering to budget constraints.
• Oversaw email marketing initiatives including list management, segmentation, campaign execution, and reporting.
• Led A/B testing efforts on various website elements to determine best practices for user experience and conversion optimization.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Defined clear targets and objectives and communicated to other team members.
• Increased online sales by developing and implementing effective digital marketing strategies.

• Delegated daily operations to drive exceptional results and execute standard operating procedures.
• Managed team of associates, directed work, managed performance, and provided regular feedback.
• Transitioned from Sales Representative to Internet Sales Manager, assuming responsibility for appointment scheduling and overseeing all aspects of the sales process and demonstrating adaptability and leadership within the sales team.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Coursework toward Associate's Degree, Business Administration