Jeannine Londono
San Dimas,CA
Summary
Dynamic and results-driven professional with a proven track record at Humana, adept in consultative sales approaches and skilled negotiation. Leveraging in-depth knowledge of sales psychology and bilingual fluency, I excel in lead conversion and community engagement, significantly boosting enrollment and client satisfaction. Expert in balancing multiple CRMs and driving business growth through strategic market analysis and effective communication.
Overview
12
12
years of professional experience
Work History
Medicare Sales Representative
Humana
Irvine, CA
01.2024 - Current
- Assist Medicare recipients by providing them solutions to their medical, dental, vision, pharmaceutical, and general healthcare needs.
- Interview prospective clients to learn about their needs, discuss any existing coverage, and then present and clearly explain insurance policy options based on those stated needs.
- Build and maintain book of business through effective use of inbound and outbound leads, and consistent client follow-up.
- Manage multiple CRMs and research tools simultaneously through effective organization and multitasking.
- Achieve high levels of enrollment through extensive product knowledge, thorough compliance procedures, and skillful sales strategies.
Title Sales Executive
Doma Title
Glendale, CA
04.2021 - 08.2022
- Identified prospects, set appointments, and made effective qualifying 50 + calls per day.
- Called, qualified, and booked appointments using dedicated mortgage protection mailer leads.
- Maintained excellent persistence and placement metrics by utilizing extensive carrier and product knowledge.
- Built and maintained; clients and return customers. using positive reviews to obtain referrals.
- Achieved weekly, monthly, and annual sales quotas by successfully implementing marketing strategies.
- Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, and warranties.
- Did group presentations, providing resources and prompting our company benefits.
Business Developement Manager
Finance Of America Mortgage
Covina, CA
10.2016 - 12.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Represented company and promoted products at conferences and industry events.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Recruiter
Re/max Masters
Covina, CA
02.2013 - 09.2016
- Developed recruiting strategies to identify qualified candidates and build network.
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Collaborated with hiring managers to understand job requirements and expectations.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Developed and implemented plans to improve recruitment process.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Life And Health Agent
Kaplan
Los Angeles, Ca06.2023
Associate of Arts - Communication
Universidad De Medellin
Medellin, Colombia, USA05.1996
Skills
- Self-motivated
- Skilled negotiator
- Complex problem solver
- Excellent communication skills
- In depth knowledge of sales psychology and its application in insurance
- Eligibility Determinations
- Service Delivery
- Consultative Sales Approach
- Lead Conversion
- Community Engagement
- Customer Referrals
- Bilingual fluent in English and Spanish
- Group Presentations
- Objection handling
- Performance tracking
- Lead conversion
- Strong presentation skills
- Community engagement
- Group presentation
Timeline
Medicare Sales Representative
Humana
01.2024 - Current
Title Sales Executive
Doma Title
04.2021 - 08.2022
Business Developement Manager
Finance Of America Mortgage
10.2016 - 12.2019
Recruiter
Re/max Masters
02.2013 - 09.2016
Life And Health Agent
Kaplan
Associate of Arts - Communication
Universidad De Medellin
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