Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeannine Marquis

Summary

Oversight of all Environmental Services supporting pristine environments, as demonstrated at Tallahassee Memorial Healthcare. Full Clean Bed service Phone system, as well as Kronos system for 110 to 140 employees with exceptional customer service in working with light duty employees as needed. Managed flexibility and a strong work ethic to exceed all three Department directors expectations. Achieved significant improvement of the Hospital Lost and Found and operational efficiency through proactive initiative-taking and professional engagement.

Overview

24
24
years of professional experience

Work History

House and Pet Sitter

Self-employed
03.2014 - Current
  • Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
  • Communicated with homeowner via phone or text.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Built strong relationships with repeat customers based on trustworthiness, professionalism, and exceptional attention to detail.

Automotive Detailer

CSJ Construction LLC
06.2017 - 02.2024

* Washed and buffed vehicle bodies for professional shine.

  • Total interior cleaning and vacuum job, air fresheners applied.
  • Collaborated with Company drivers to ensure consistent quality and timely completion of tasks.
  • Washed small fleet of Company work trucks as needed weekly.

Retail Store Manager

Perfumaina
10.2005 - 08.2009
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Completed routine store inventories.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.

Administrative Assistant

Tallahassee Memorial Hospital
11.2000 - 07.2005
  • Oversight of light duty employees in answering multi-line phone system, routing calls, delivering messages to staff and greeting Hospital guests and Hospital employees for missing items.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital Clean Bed service system. As well as Lost and Found recording.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among Department Directors and all Supervisors for up to 140 cleaning staff in Environmental Services.
  • Record minutes in Dept. Meetings, dispatch, or distribute to correct dept. Supervisors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Education

Accredited Claims Adjuster - Catastrophic Storm Adjuster Accreditation

UCF
Tallahassee, FL
12.2005

Skills

  • Flexibility
  • Initiative-taking
  • Home maintenance
  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Professional Appearance
  • Cash Handling

Timeline

Automotive Detailer

CSJ Construction LLC
06.2017 - 02.2024

House and Pet Sitter

Self-employed
03.2014 - Current

Retail Store Manager

Perfumaina
10.2005 - 08.2009

Administrative Assistant

Tallahassee Memorial Hospital
11.2000 - 07.2005

Accredited Claims Adjuster - Catastrophic Storm Adjuster Accreditation

UCF
Jeannine Marquis