Jeannine Marshall
Philadelphia,PA
Summary
Results-driven Manager with proven ownership and initiative. Strong work ethic combined with a commitment to exceeding company goals. Expertise in fostering productive relationships and developing teams in fast-paced environments. Track record of success in achieving objectives while maintaining a collaborative team culture.
Overview
19
19
years of professional experience
Work History
Senior Property Manager / Regional Facilities Manager
Brown Hill Development
Philadelphia, USA
01.2013 - Current
- Lead day-to-day operations across four locations: Memphis Flats, Oxford Mills, Huntingdon Mills, and The Chocolate Factory.
- Supervise leasing and service teams, setting performance goals and conducting regular evaluations.
- Oversee all facilities management, preventive maintenance, and capital improvement projects.
- Directed major system upgrades, including transitioning the base building HVAC system from LG Gen 3 to LG Gen 5.
- Plan and manage budgets, track expenses, and ensure financial targets are met.
- Negotiate and manage vendor contracts, ensuring compliance with service agreements.
- Coordinate tenant move-ins, move-outs, and build-out/fit-out projects for mixed commercial use properties.
- Ensure compliance with city regulations, safety inspections, and building codes.
- Manage emergency response and disaster recovery plans for all locations.
- Oversee security protocols and systems to maintain a safe environment for residents and staff.
- Implement sustainability initiatives and cost-saving measures for building operations.
- Maintain high resident satisfaction through prompt service resolution and proactive communication.
Resident Service Manager
Greystar Management
Philadelphia, USA
05.2006 - 05.2011
- Prepared leases utilizing the Yard i system.
- Showed apartment homes to prospective residents.
- Assisted with move-ins and move-outs.
- Prepared renewals and conducted marketing outreach.
- Achieved the community’s resident satisfaction and retention goals.
- Coordinated resident communications and events.
- Evaluated curb appeal, landscape, and vacancies.
- Handled resident complaints and resolved service issues promptly.
Education
Associate of Arts - Business Administration
Strayer University
Bensalem, PA01-2007
Skills
- Property and facilities management
- Customer relationship management
- Vendor negotiation and contract management
- Budget planning and capital projects
- Team leadership and project management
- Regulatory compliance and emergency preparedness
- Preventive maintenance strategies
- Resident relations and engagement
- Sustainability initiatives
- Tenant retention
- Conflict resolution
- Effective communication
Primary Phone
267.770.7098
Timeline
Senior Property Manager / Regional Facilities Manager
Brown Hill Development
01.2013 - Current
Resident Service Manager
Greystar Management
05.2006 - 05.2011
Associate of Arts - Business Administration
Strayer University
Similar Profiles
Lisa McNamaraLisa McNamara
New Business Co-ordinator at Miller Samuel Hill Brown LLPNew Business Co-ordinator at Miller Samuel Hill Brown LLP
Delmer ChinchillaDelmer Chinchilla
EHS Coordinator at Brown And Settle Site DevelopmentEHS Coordinator at Brown And Settle Site Development
FRANK MURRAY, MBAFRANK MURRAY, MBA
Project Manager at Davis Hill Development / Skyview VenturesProject Manager at Davis Hill Development / Skyview Ventures
Quincy MooreQuincy Moore
Sales Associate, Personal Shopper at NordstromSales Associate, Personal Shopper at Nordstrom
CHRIS PACZEWSKICHRIS PACZEWSKI
Union Painter at Hagen ConstructionUnion Painter at Hagen Construction