Jeannine Molnar
East Islip
Overview
21
21
years of professional experience
Work History
Paraprofessional
East Islip School District
East Islip
09.2024 - 04.2025
- Supplied one-on-one attention to each student during group activities.
- Applied positive reinforcement to redirect negative behaviors.
- Monitored student progress and provided feedback to lead teacher.
- Contributed to a safe and inclusive learning environment for all students.
- Provided guidance to students in the classroom setting.
- Assisted in the implementation of educational programs for special needs children.
- Provided assistance to special needs students during lunch period.
- Developed strategies for improving student engagement during lunch hour activities.
- Greeted students, faculty, and staff members entering the cafeteria area.
- Encouraged positive interactions among peers while monitoring student behavior in the cafeteria.
Billing Specialist
Billing Services Inc.
Ronkonkoma
10.2014 - 05.2016
- Generated periodic reports summarizing account balances and collection activities.
- Answered customer inquiries regarding billings, payments, account status.
- Provided support to other departments within the organization as needed.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Resolved discrepancies between customers' remittances and invoices received.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Maintained accurate records of collections, adjustments and denials in the system.
- Worked closely with patients to discuss payment arrangements when needed.
- Developed financial reports detailing accounts receivable aging status.
- Investigated incorrect billings and processed refunds as necessary.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Worked with team members to identify and develop process improvements.
Billing Supervisor
North Shore Hematology Oncology Associates
East Setauket
01.2013 - 09.2014
- Managed multiple projects simultaneously while meeting strict deadlines.
- Assisted in the preparation of annual budgeting process for billing department operations.
- Ensured compliance with HIPAA regulations by implementing privacy protocols throughout the organization.
- Developed and maintained effective billing processes for medical office.
- Resolved any billing issues that arose in a timely manner.
- Managed day-to-day operations of the medical billing team including setting goals, assigning tasks.
- Provided guidance and training to new medical billers on coding practices.
- Monitored accounts receivable reports on a weekly basis to ensure timely payments from insurers.
- Maintained up-to-date knowledge of CPT and HCPCS codes, Medicare regulations, and other third-party requirements.
- Created monthly financial reports summarizing revenue cycle performance metrics such as denials, payment lag time.
- Reviewed claims for coding accuracy.
Medical Biller
North Shore Hematology Oncology Associates
East Setauket
01.2008 - 01.2013
- Submitted electronic claims to various insurance carriers.
- Maintained up-to-date knowledge of government regulations related to healthcare reimbursement policies and procedures.
- Assisted with collection efforts as needed including contacting patients via phone, mail or email for collection of past due balances due to insurance denials or patient responsibility amounts owed.
- Maintained accurate patient data in electronic health records system.
- Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
- Ensured compliance with HIPAA guidelines when handling confidential patient information.
- Compiled and processed data for billing purposes utilizing billing software programs.
- Completed and submitted appeals for denied claims.
- Applied HIPAA privacy and security regulations while handling patient information.
- Resolved issues with rejected claims in a timely manner.
- Submitted clean claims electronically via various clearinghouses or direct-to-payer connections.
- Maintained daily logs of charges entered into the system.
- Verified insurance eligibility and benefits for services rendered.
- Assisted with researching denied claims and preparing appeals when necessary.
- Collaborated with clinical staff to ensure accurate coding of services provided by providers.
Medical Receptionist
North Shore Hematology Oncology Associates
East Setauket
05.2004 - 01.2008
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Verified insurance coverage for appointments and collected co-payments as required.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Skills
- Special needs support
- Positive reinforcement
- Effective communication
- Organizational skills
- Time management
- Problem solving
- Multitasking and organization
- Claims processing
- Account follow-up
Timeline
Paraprofessional
East Islip School District
09.2024 - 04.2025
Billing Specialist
Billing Services Inc.
10.2014 - 05.2016
Billing Supervisor
North Shore Hematology Oncology Associates
01.2013 - 09.2014
Medical Biller
North Shore Hematology Oncology Associates
01.2008 - 01.2013
Medical Receptionist
North Shore Hematology Oncology Associates
05.2004 - 01.2008
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