Jeannine Parker
Houston,Texas
Summary
Compassionate and focused Administrative Assistant with over five years of professional experience. Able to work in any environment and treat clients with dignity and respect. Fast learner and eager to master new tasks. Articulate and detail oriented. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
29
29
years of professional experience
Work History
Stay at Home Parent
Self-employeed
11.2009 - Current
- Raising son on the Autism Spectrum
- Advocate for diagnosis and treatments
- Navigate various therapies (Speech, Occupational, Feeding) while making sure they were relevant, effective, and respectful
- Keep track of complex medical and social needs such as food aversions, sensory issues, stimming behaviors, medications, co morbidities (ADHD and anxiety)
- Deal with insurance companies on son's behalf
- Joined various parent groups to advocate for disability rights
- Volunteered at school as Room Parent and also as Welcoming Committee Member to help parents adjust to the new school and new diagnosis.
Caregiver for James P. Dooner
01.2005 - 05.2010
- Provided care for ailing parent post heart transplant, his household, and his business matters
- Oversaw investment and real estate holdings
- Expedited communication between health care providers, insurance companies, Medicare, and Social Security Administration
- Represented Mr. Dooner in financial dealings with hospital administrators
- Ran day to day aspects of household, including errands, bills, and medical care.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with self-administered medications.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Recorded status and duties completed in logbooks for management.
Receptionist & Account Manager
Hunt & Associates, Inc.
01.2007 - 01.2009
- General clerical duties
- Operated phones, computers, copiers, and fax machines
- Kept equipment maintained and scheduled repairs when needed
- Verified funds received from customers and called to remind when payments were due or late
- Issued certificates of insurance verification to client's customers
- Kept files current and devised system to maintain old records
- Promoted to Account Manager where I handled claims
- Verified accident reports via client, called others involved in accident(s), witnesses, and obtained any police reports.
Clerical Assistant
School of Engineering & Applied Sciences, Harvard University
01.2003 - 01.2005
- Generated purchase orders and entered them into data system
- Confirmed budget allowances
- Verified accuracy of materials received and safety measures to be followed upon delivery
- Assisted in communication between Purchasing Department and various other University departments
- General clerical duties including filing and phone support.
Retail Customer Service
Wordsworth Gifts
01.2000 - 01.2002
- Operated cash register and made weekly bank deposits
- Opened and closed shop
- Unloaded and displayed inventory
- Answered phones
- Provided customers who were tourists with directions or (if asked) recommendations about Harvard Square and surrounding area.
Sales Service Assistant and Expeditor
Radnor Alloys, Inc.
01.1996 - 01.1999
- Generated purchase orders for pipe distribution company
- Received and verified inventory from warehouse parlayed information to Sales Service and Sales Departments
- Assisted in expediting orders from vendors for Sales Department
- Obtained E.T.A
- For materials and communicated findings to company's nationwide warehouse locations, Sales Department, customers, and other vendors
- Acted as a liaison between warehouse, sales, and management
- General clerical duties included filing and phone support
- Front desk receptionist when needed.
Education
Harvard University
Cambridge, MATrinity University
San Antonio, TXCypress Creek High School
Houston, TXSkills
- Excellent verbal and written communication skills Adaptive to new tasks and environments Solution orientated work style Type 40 WPM Proficient in Microsoft Office Social Media savvy Keen attention to detail
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Calm Under Pressure
- Active Listening
- Computer Skills
- Problem Resolution
- Verbal Communication
- Decision-Making
- Organizational Skills
- Organization and Time Management
- Multitasking
- Analytical and Critical Thinking
- Self-Directed
- Data Entry
- Written Communication
Phone
713-502-4518, 832-817-5395
Community Service
- P.O.W. (People of Westview) Leadership Committee
- Past Volunteer and Parent of student at The River (T.U.T.S. Program)
- Houston Heights Women's Club
- Gamma Chi Delta Sorority Alumna, Trinity University San Antonio, TX
Timeline
Stay at Home Parent
Self-employeed
11.2009 - Current
Receptionist & Account Manager
Hunt & Associates, Inc.
01.2007 - 01.2009
Caregiver for James P. Dooner
01.2005 - 05.2010
Clerical Assistant
School of Engineering & Applied Sciences, Harvard University
01.2003 - 01.2005
Retail Customer Service
Wordsworth Gifts
01.2000 - 01.2002
Sales Service Assistant and Expeditor
Radnor Alloys, Inc.
01.1996 - 01.1999
Harvard University
Trinity University
Cypress Creek High School