Jeannine Rock
Austin,TX
Summary
Detail-oriented business professional with excellent communication, time management, and project management skills. Experienced in handling numerous projects, at once, from inception to delivery, while ensuring accuracy and efficiency in fast-paced environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Adept at strategic planning and prioritizing tasks, fostering cross-functional team collaboration to deliver high-quality results on time. Committed to leveraging these qualities to drive project success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Senior Program Manager
Informa
01.2019 - 05.2024
- Produced and delivered quality, customized virtual events for 8 tech brands for Engage Digital Webinar Events team.
- Managed internal and external stakeholders across multiple regions to ensure accurate project delivery by defined timelines.
- Maintained consistent communication between multiple stakeholder teams on simultaneous projects across global regions.
- Executed 65+ virtual events per year for 8 brands, completing all contracted project live dates.
- Created and implemented detailed schedules per project, identifying resource requirements and setting achievable milestones per task for external and internal stakeholders.
- Led fluctuating schedules, increasing customer satisfaction and meeting tight deadlines.
- Addressed and resolved client’s inquiries, fostering superior customer service and retention.
- Developed training and best practices materials for new hires and internal team members, cultivating cross-functional team support.
Webinar Manager
IHS Markit
06.2018 - 01.2019
- Constructed and provided white glove, customized virtual webinar events for global tech clients.
- Managed multiple projects simultaneously to ensure efficient, high-quality brand standards and results.
- Generated 45+ virtual events per year, achieving year over year client retention.
- Completed all project live dates, maintaining contracted sales revenue within designated quarter.
- Assembled stakeholder presentation slides, adhering to brand specifications and reinforcing company recognition.
- Created and updated individual event registration navigation tools on website, encouraging interest and audience participation.
- Populated and distributed confidential audience participation reports, enlarging client reach / database.
Director, Finance and Corporate Operations
Formula Expo, Inc.
01.2012 - 12.2019
- Oversaw hospitality brands Blu Party ATX, Moonfire Lounge, and Attabar as forming founder of Formula Expo, Inc.
- Managed corporate accounting, business licenses, and vendor contracts for opening both bar locations.
- Supervised and coordinated staff, contractors, vendors, and sponsors for the Blu Party ATX event during the United States Formula 1 Grand Prix® to offer race fans, Austin, TX residents, sponsors, and celebrities a high-end VIP after party experience.
- Handled accounts receivable and payable for Blu Party ATX, guaranteeing accurate P&L and tax reporting.
- Conducted internal checks on cash flow and credit lines, maintaining accurate general ledger entries.
- Prepared financial reports, providing CEO with information regarding financial performance, goals, and strategies.
- Established and maintained strong relationships with vendors, contractors, and talent, negotiating favorable contract terms, conducting due diligence reviews, and selecting insurance carriers to ensure cost-effectiveness and establish brand standards.
- Played key role in strategic planning sessions by providing financial analysis and assessing deployment timelines to determine potential profitability of proposed initiatives.
Data Transformation Specialist
IHS / IHS Markit
01.2013 - 06.2018
- Assembled Industrial Motor Controls Sourcebook, Machinery Production, Annual Intelligence Service reports and quarterly reports for Industrial Automation Equipment and Capital Expenditure for Manufacturing Technology area in Industrial Automation group.
- Collected data from analysts and updated each top-level report by publishing deadline.
- Created and maintained Excel databases for quarterly updates and PowerPoint presentations, summarizing data and supporting brand recognition.
- Provided research support for custom reports and secondary research for various projects.
- Produced marketing materials for reports within Industrial Automation Group, boosting sales.
- Leveraged strong communication skills, building relationships and coordinating with cross-functional teams on projects in global regions.
- Served as Austin office manager. Managed daily office operations, resolved issues, and maintained inventory.
Staff Accountant
IMS Management Services
11.2010 - 01.2013
- Managed all USD accounting functions for six legacy offices within the company.
- Served as the primary liaison for internal and external sales representatives, as well as company colleagues.
- Generated comprehensive reports for external CPAs, overseas accountants, and corporate stakeholders.
- Successfully completed two company audits within a six-month period, while consistently managing all accounting responsibilities to meet monthly deadlines.
- Oversaw all accounting functions for the legacy company, while implementing a new billing process and accounting procedures to support the seamless integration of financial records into the parent company’s system.
- Developed and implemented an enhanced colleague expense reporting process, improving accuracy and efficiency, and enabling employees to identify any fraudulent activity on their cards monthly.
- Collaborated with clients on overdue invoices, establishing strong relationships and negotiating payment schedules to ensure timely revenue collection.
Education
BBA - Business Administration And Management
Texas State University
San Marcos, TXHow To Supervise People
Fred Pryor
Austin, TXStress Management For Women
Fred Pryor
Austin, TXSkills
- Project Coordination
- Event Production
- Schedule Management
- Brand Management
- Stakeholder Communication
- Cross-functional Collaboration
- Confidential Client Reporting
- Procedure Development
TECHNICAL SKILLS
- Microsoft Office Suite: Outlook, Teams, Word, Excel, PowerPoint, and SharePoint
- Google Docs
- Photoshop
- ON24 Webinar Platform
- Netline
- Camtasia
- Workfront
- Asana
- QuickBooks
Timeline
Senior Program Manager
Informa
01.2019 - 05.2024
Webinar Manager
IHS Markit
06.2018 - 01.2019
Data Transformation Specialist
IHS / IHS Markit
01.2013 - 06.2018
Director, Finance and Corporate Operations
Formula Expo, Inc.
01.2012 - 12.2019
Staff Accountant
IMS Management Services
11.2010 - 01.2013
BBA - Business Administration And Management
Texas State University
How To Supervise People
Fred Pryor
Stress Management For Women
Fred Pryor
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