JEANNING CAMARENA
Las Vegas,NV
Summary
Experienced in team leadership, customer service, and operational efficiency. Consistently strives to enhance store performance and staff productivity through strategic planning. Proven track record of fostering a positive and results-driven environment. Adept at identifying opportunities for improvement and implementing effective solutions. Expertise in these areas to drive success and achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager/ Merchandise Manager
Dollar Tree
06.2024 - Current
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Quality Control Analyst (Remote)
Secured Consulting
04.2020 - 03.2024
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
- Improved overall production efficiency by identifying and resolving quality control issues.
- Conducted data review and followed standard practices to find solutions.
- Inspected items and compared against standards to meet regulatory requirements.
- Developed comprehensive documentation, maintaining accurate records of quality control results and actions taken.
Financial Aid Advisor
Collage Of Southern Nevada
01.2018 - 12.2019
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
- Provided financial aid counseling to enrolled and prospective students.
- Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.
- Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
Education
High School Diploma -
Paramount High School
06.1997
Skills
- Quality Control
- Data Quality
- Customer Service
- Consulting
- Customer Satisfaction
- Customer Relationship Management
- Quality Management
- Data Entry Skills
- Customer service management
- Inventory control
- Team management
- Team building and leadership
- Hiring and training
- Pricing and markdowns
Timeline
Assistant Store Manager/ Merchandise Manager
Dollar Tree
06.2024 - Current
Quality Control Analyst (Remote)
Secured Consulting
04.2020 - 03.2024
Financial Aid Advisor
Collage Of Southern Nevada
01.2018 - 12.2019
High School Diploma -
Paramount High School
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