Enthusiastic Individual willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
9
9
years of professional experience
Work History
Marken Shipping/Warehouse Associate
Marken
07.2022 - 03.2024
This job is basically to take medical kits that are picked out, pack them up, sign orders off, and then get quality controlled. Once orders make it back to be closed after quality control it is simply closed up and processed into marken's system in order to make labels for that specific order and anything going out with it.
Conducted research to address shipping errors and packaging mistakes.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
This job has helped me sharpen my teamwork skills and my ability to get tasks done in quick and efficient ways has also improved immensely
Car Detailer
Shine detail
08.2021 - 06.2022
Position required driving around all of Miami area in company truck
If customer happened to not be satisfied with service provided, would find way to compromise with said customer.
Used specialized cleaning products to remove stains from interior and exterior surfaces.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Washed, waxed, and buffed vehicle bodies for professional shine.
Removed dirt and debris from vehicle and equipment interiors.
Polished windows and mirrors of vehicles and equipment.
After working detailing job for some time, I learned all detailing services and some special services as well that involve certification
My leadership and time management also improved at exceptional rates.
Logistics processor
Nordstrom
11.2020 - 08.2021
Most of time working I was alone in docking area helping all inventory trucks that came in with whatever that was needed and also received packages from Fedex and USPS as well as ship them out, main objective of job was to collect all orders that were to be shipped out to customers pack them accordingly and with care and ship them out with corresponding carrier and as efficiently as possible.
This job also allows to expand on skill set as individual worker since you are mostly there alone for all of shifts and as well as working with various software that has to do with logistics/ delivery programs.
Monitored and adjusted inventory levels according to demand.
Cashier/Barista
PANERA BREAD
11.2018 - 06.2019
Worked at Panera as cashier/barista since November of 2018, and it has really helped expand customer service skill set and how tp handle certain situations and scenarios
Responded promptly to requests for assistance, spills and customer inquiries.
Performed cash, card and check transactions to complete customer purchases.
Processed refunds and exchanges in accordance with company policy.
Welcomed customers and helped determine their needs.
Addressed customer needs and made product recommendations to increase sales.
Learned duties for various positions and provided backup at key times.
Upsold additional products and services to customers, increasing revenue.
I was their most consistent closer
I was in charge of handling all cleaning and restocking as well for next morning besides my regular cashier/barista duties.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Operated cash register to record transactions accurately and efficiently.
Sanatation worker
CLEANING ASSOCIATION, KINGS COLONY APARTMENTS
05.2016 - 08.2018
At this job took responsibility for whole complex of apartments (6 buildings with about 16 apartments per building)and made sure it was always 100% spotless and free of trash and made sure all residents were satisfied with their surrounding environment.
NAFTRACK
06.2015 - 08.2015
This was an internship I was a part of for the summer of my sophomore year, and I had to keep all the schools
technical equipment clean, and functioning for the whole summer until we started school.
Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)