Jean Pierre Athumani
Houston,Texas
Summary
Proven team leader and skilled communicator, demonstrated at Kroger where I enhanced checkout efficiency, significantly improving customer satisfaction. Expert in customer service and problem-solving, with a knack for adapting to new situations and fostering positive environments. Achieved seamless team collaboration and operational excellence across various roles, including a detail-oriented stint at DR GLEEM CAR WASH & LUBE.
Overview
4
4
years of professional experience
Work History
Meat and Produce
Walmart
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
FRONT END CLARK/Cashier Team Lead
Kroger
03.2022 - 04.2023
- Coordinated team efforts to enhance checkout efficiency and reduce customer wait times.
- Improved customer satisfaction by quickly addressing and resolving inquiries at checkout.
- Assisted team members during peak hours to maintain smooth operations and customer flow.
- Trained new cashiers for delivering consistent and accurate service.
Car Washer
DR GLEEM CAR WASH & LUBE
01.2021 - 02.2022
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Greeted customers and guided cars into washing and detailing area.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Answered customer questions on pricing, products, procedures, and materials used.
Education
High School Diploma -
Benjamin O Davis Jr High School
12525 Ella Blvd, Houston, TX 7706706-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Full Professional
Swahili
Full Professional
Timeline
Meat and Produce
Walmart
04.2024 - Current
FRONT END CLARK/Cashier Team Lead
Kroger
03.2022 - 04.2023
Car Washer
DR GLEEM CAR WASH & LUBE
01.2021 - 02.2022
High School Diploma -
Benjamin O Davis Jr High School
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