To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Talented owner with excellent marketing, customer service, and facility oversight skills and more than 17 years of experience. Highly effective and comfortable working with people at all levels of the organization.
Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Owner
ReneCleaning Business
08.2016 - 10.2023
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Identified and qualified customer needs, negotiated, and closed profitable projects with a high success rate.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Introduced new methods, practices, and systems to reduce turnaround time.
Operations Assistant
C&BB Company
03.2011 - 02.2015
Facilitated smooth communication between departments by acting as a liaison when necessary, ensuring timely information exchange.
Assisted with facility scheduling and customer service.
Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.
Solved problems timely and effectively, ensuring customer satisfaction.
Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Trained and supervised employees on office policies and procedures.
Passionate about learning and committed to continual improvement.
Skilled at working independently and collaboratively in a team environment.
Applied effective time management techniques to meet tight deadlines.
Learned and adapted quickly to new technology and software applications.
Worked well in a team setting, providing support and guidance.
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