Jean Robert Malbranche
Jr Product Manager
New York,NY
Summary
Hardworking and passionate product management candidate with strong organizational skills eager to secure a product manager position in a growing and healthy environment. Looking to add value to a diverse team of innovative professionals
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Solar Specialist
Momentum Solar
New York, NY
06.2021 - 09.2021
- Participated in meeting with clients to propose solutions to effectively lower electricity cost
- Contact clients to obtain feedback and report to the team to ameliorate features and experience
- Manage paperwork and make sure that tasks on the roadmap are coordinated and completed by the correct departments.
Technician Expext/Product Assistant
Asurion
New York, NY
07.2020 - 05.2021
- Carefully operated on delicate cellular technology.
- Collaborated with various departments to reach company
goals. - Met individual and team metrics goals by evaluating and implementing the best possible solutions
- Maintained customer retention above projected rates by
providing outstanding service. - Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Listened to customer needs and desires to identify and recommend optimal products.
Guest Relations Manager
Just Salad
New York, NY
06.2018 - 06.2020
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Motivated and rewarded employees to improve engagement.
- Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of services.
- Hired and trained new employees, demonstrating best methods for serving clients.
Assistant Project Manager
Just Salad
New York, NY
09.2018 - 09.2019
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Closely collaborated with project members to identify and quickly address problems.
- Helped implement ideation plans by collecting ideas from VIP clients and employees to ultimately lower business cost.
Education
Bachelor of Science - Healthcare Informatics
Stony Brook University
Stony Brook, NY 08.2012 - 05.2016
No Degree - Product Management
Udemy
Online 11.2021 - Current
Skills
SQL
Microsoft Visio
Market Research
Leadership
Problem Solving
Feature Definition
Timeline
No Degree - Product Management
Udemy
11.2021 - Current
Solar Specialist
Momentum Solar
06.2021 - 09.2021
Technician Expext/Product Assistant
Asurion
07.2020 - 05.2021
Assistant Project Manager
Just Salad
09.2018 - 09.2019
Guest Relations Manager
Just Salad
06.2018 - 06.2020
Bachelor of Science - Healthcare Informatics
Stony Brook University
08.2012 - 05.2016