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Associate Principal Engineer

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High-performing SaaS Account Manager with a proven track record of exceeding quota, growing ARR, and managing complex enterprise and channel-driven accounts. Experienced in handling diverse books of business, driving net-new growth, and building long-term relationships with Fortune 500 companies, MSPs, and public-sector organizations. Strong background in direct and channel sales motions, enterprise account management, and partner-led growth across SLED, K–12, higher education, and commercial markets.

SaaS renewals and customer revenue professional with proven success managing strategic and enterprise accounts. Expertise in driving consistent renewal outcomes, protecting ARR, and mitigating churn through proactive engagement and cross-functional collaboration. Strong forecasting discipline with a track record of delivering accurate renewal pipelines and uncovering expansion opportunities.

Strategic and performance-driven SaaS Sales Leader with 5+ years of experience driving revenue growth, account expansion, and client retention across high-growth technology environments. Proven success in building long-term partnerships with global clients, executing strategic account plans, and aligning SaaS solutions to customer business objectives. Adept at leading cross-functional teams, leveraging data-driven insights for go-to-market strategy, and consistently exceeding sales quotas through consultative, value-based selling.

Results-driven Senior Customer Operations and Success Specialist with expertise in Salesforce and NetSuite, dedicated to enhancing operational efficiency and customer satisfaction. Proven ability to drive strategic improvements and deliver impactful outcomes through analytical thinking and problem-solving. Strong collaboration skills foster effective teamwork in dynamic environments, consistently achieving objectives and elevating service delivery.

Dynamic Customer Service Representative with a proven track record at ADT, excelling in complaint resolution and technical troubleshooting. Developed effective training processes and maintained a detailed database to enhance promotional sales. Known for delivering exceptional customer care and demonstrating cultural awareness, ensuring a superior client experience.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry/assistant position. Ready to help team achieve company goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Executive-level Estate & Property Operations Manager with 20+ years overseeing luxury residences, private estates, and high-rise condominiums. Skilled in staff leadership, vendor management, security operations, budgeting, and high-standard hospitality. Known for confidentiality, professionalism, and operational excellence.

Professional with strong background in providing technical support and resolving complex customer issues. Skilled in troubleshooting, networking, and software diagnostics, ensuring seamless user experiences. Valued team collaborator focused on achieving results and adapting to evolving needs. Known for clear communication, problem-solving abilities, and customer-centric approach.

Marine Corps veteran and Customer Support Engineer with a strong foundation in problem-solving, critical analysis, and technical troubleshooting. Known for adaptability, leadership, and analytical thinking developed through six years of military service and hands-on electronics experience. Skilled in conducting thorough investigations, interpreting complex data, and delivering reliable solutions under high-pressure environments. Recognized for attention to detail, strategic thinking, and a disciplined approach to uncovering facts and resolving complex challenges. Passionate about continuous learning, with interests in STEM fields, investigative problem-solving, and roles that combine technical precision with helping others.

Civil Engineering professional with proven success at ACC Limited in delivering technical presentations, customized construction solutions, and client conversions from competitors. Adept in concrete technology, material optimization, and IS standards compliance, with hands-on experience in BBMP infrastructure projects. Combines engineering expertise with strong project coordination skills to drive efficiency, quality, and lasting contractor relationships.

Jean Valverde

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Customer Support Engineer

Shift Manager

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Information Technology (Bachelor of Science) -

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Customer Support Engineer

Shift Manager

Information Technology (Bachelor of Science) -

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