Jean W. Isidore

• Maintained structure and security during school hours as youth resource officer.
• Investigated incidents and crimes, collected evidence and recorded witness statements.
• Assessed and analyzed data to clarify course of criminal prosecution.

• Enforced all building rules and regulations in government facilities.
• Communicated with supervisors regarding any issues that occurred while on duty.
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

As the Chief Executive Officer (CEO), I am a leader who have an overall responsibility for creating, planning, implementing, and integrating strategic direction of the organization. This includes responsibility for all components and departments of a business. Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.

• Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
• Oversaw large-scale staff recruitment and development initiatives to keep workforce skilled and effective.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Customer service skills: Gathering information regarding customer requirements, assessing underlying needs, finding optimal solutions, and providing effective customer service.

• Assessed company security risks and developed actionable solutions to be presented to management. Trained new security officers on safety protocols and company standards.
• Set and managed security policies covering all levels of operations.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Prepared variety of different written communications, reports and documents to ensure smooth operations.
• Record management skills: Creating archives, saving documents, searching, tracking paperwork, and creating and managing databases.

As a Police supervisor, I was a team leader, engaged with local individuals and community leaders to discuss crime reduction strategies. Talked regularly with citizens to establish rapport and become familiar presence in area. Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.

• Interpersonal skills, including team work: Interacting effectively with others, including developing and maintaining constructive and cooperative working relationships and resolving conflicts. Working with teammates, customers, and others from widely diverse backgrounds, views, priorities, knowledge, and needs in order to cooperate to get the work done.Communicated information on proper procedures, judicial processes and successful strategies for criminal investigations.
• Implemented emergency issue resolutions to save time and maintain efficiency in response to diverse issues.
• Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.