Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jeany Shearn

Mount Carmel,PA

Overview

6
6
years of professional experience

Work History

Inbound Team Lead

Saks Global
03.2025 - Current
  • Nurtured a strong sense of teamwork among staff members, resulting in high levels of employee engagement and collaboration across departments.
  • Leveraged data-driven insights to develop strategic plans for improving overall departmental performance and achieving long-term business objectives.
  • Promoted a positive work environment by proactively addressing conflicts within the team and fostering open communication among staff members.
  • Balanced competing priorities effectively while maintaining focus on key deliverables, ensuring timely completion of tasks and consistent achievement of operational goals.
  • Championed continuous improvement efforts by conducting regular assessments of team performance, identifying areas for growth, and developing targeted action plans for improvement.
  • Conducted thorough analyses of inbound operations to identify opportunities for process optimization, leading to increased efficiency in handling shipments from multiple sources simultaneously.
  • Improved inventory accuracy through diligent monitoring, regular audits, and effective collaboration with the warehouse team.
  • Streamlined reporting processes to provide senior management with accurate data on key performance metrics in a timely manner.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded proactively and positively to rapid change.
  • Managed timely and effective replacement of damaged or missing products.
  • Sought ways to improve processes and services provided.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Cross-trained and provided backup support for organizational leadership.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Investigated and resolved accounting, service and delivery concerns.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Inbound Receiving Clerk

Saks Fifth Avenue
05.2023 - 03.2025
  • Maintained a clean and safe work environment by adhering to safety guidelines and promptly addressing potential hazards.
  • Optimized space utilization within the warehouse by organizing received items according to established storage guidelines.
  • Conducted regular cycle counts to maintain accurate inventory records, identifying discrepancies early for swift resolution.
  • Improved warehouse inventory accuracy by diligently tracking received items and updating the inventory management system.
  • Ensured proper handling of fragile or hazardous materials, minimizing product damage and maintaining employee safety standards.
  • Developed strong relationships with suppliers through clear communication and prompt resolution of issues, fostering a positive working relationship.
  • Adapted quickly to changes in workload and priorities, maintaining a high level of productivity even during peak periods.
  • Assisted in training new team members on company procedures and best practices, creating a knowledgeable workforce for consistent productivity levels.
  • Demonstrated thorough attention to detail when inspecting received goods for quality assurance purposes, ensuring only conforming products entered inventory circulation.
  • Conducted research to address shipping errors and packaging mistakes.

Order Processor

Saks Off5th
08.2021 - 05.2023
  • Processed customer orders in line with established policies and procedures.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Monitored and tracked inventory to achieve prompt order fulfillment.
  • Generated invoices and shipping labels to properly bill and ship customer orders.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
  • Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.

Packer Specialist

Pactiv Evergreen
06.2019 - 08.2021
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Completed daily orders with expert picking and packing of shipments.

Education

High school diploma - undefined

BNHS
Balamban

Skills

  • I am also a trainer
  • I know how to use pallet jacks, I operate a bailer, run a grinder, I run our deli automation (Operating a
  • Robot machine) for 6 months I am good with people I can read and understand English well, Filipino is my first language
  • And I also understand some Spanish í ½í¸Š
  • Skills
  • Cleaning Experience
  • Packaging (1 year)
  • Pallet Jack
  • Order Picking
  • Quality Inspection
  • Home Care (3 years)
  • Shipping & Receiving
  • Nannying
  • Babysitting
  • Warehouse Experience
  • Manufacturing
  • Food Preparation
  • English
  • Toddler Care
  • Meal Preparation
  • Materials Handling
  • Childcare
  • Assessments
  • Customer service — Proficient
  • May 2021
  • Identifying and resolving common customer issues
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development
  • In any professional field
  • Reading Comprehension
  • Safety Practices
  • Managing Returns
  • Preparing Boxes
  • Delivery Packaging
  • Review Orders
  • Prepare Shipping Documents
  • Tracking Packages
  • Warehouse Procedures
  • Return Processing
  • Shipment Processing
  • Releasing Orders

Additional Information

  • Authorized to work in the US for any employer Work Experience Packer Associate Pactiv Evergreen - Mount Carmel, PA August 2019 to

Timeline

Inbound Team Lead

Saks Global
03.2025 - Current

Inbound Receiving Clerk

Saks Fifth Avenue
05.2023 - 03.2025

Order Processor

Saks Off5th
08.2021 - 05.2023

Packer Specialist

Pactiv Evergreen
06.2019 - 08.2021

High school diploma - undefined

BNHS
Jeany Shearn