Jean Yves Junior Leone
Delray Beach,Florida
Summary
Organized individual experienced in materials management, inventory control, and order fulfillment. Proven record of maintaining accuracy and efficiency in warehouse operations, stocking activities, and recordkeeping. Skilled in operating manual and electric pallet jacks, RF scanners, and other warehouse equipment. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HVAC TECHNICIAN
Caraibe Air Services
Ducos,Martinique
06.2018 - 10.2021
- Excellent communication skills necessary for interacting with clients and addressing their concerns
- Observed pressure and vacuum gauges, adjusting controls for proper operation
- Proficient in repairing or replacing defective components within an HVAC system.
- Installed HVAC systems according to manufacturer specifications and local codes.
- Conducted routine maintenance and repairs on heating, ventilation, and air conditioning units.
- Diagnosed system malfunctions using industry-standard tools and techniques.
- Collaborated with team members to improve service efficiency and customer satisfaction.
- Educated clients on proper system usage and energy-saving practices.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
Process Assistant
Amazon
Riviera Beach, Florida
02.2024 - Current
- Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
- Coordinated cross-functional activities necessary for successful implementation of new processes.
- Collaborated with colleagues to develop innovative solutions for complex problems.
- Identified areas for improvement and recommended solutions to optimize processes.
- Monitored process performance to ensure compliance with established standards.
- Identified areas for improvement within existing processes.
- Analyzed data from multiple sources to identify opportunities for improvement.
- Provided support to team members in resolving process-related issues.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
- Great communication skills
- Ability to give precise and clear directions
- Build strong and good relationships with teammates and associates
- Amazon Robotics Floor trainer
- Streamlined order processing workflows to enhance operational efficiency.
- Trained and mentored new team members on Amazon's standard operating procedures.
- Implemented process improvements that reduced errors in inventory management systems.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted training and change management processes to improve operations.
- Identified modifications to processes and procedures that would promote better efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
Materials Handling and Transport
Caraibe air service
Ducos, FRANCE
10.2023 - Current
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry changes
- Met deadlines while maintaining high-quality deliverables
- Managed and coordinated multiple projects while ensuring timely completion
- Identified ways to improve efficiency in operations and implemented process changes
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Troubleshot minor problems and reported larger technical issues.
FRONT END SUPERVISOR
Caraibe air service
Ducos, FRANCE
09.2019 - 10.2021
- Resolved customer inquiries and complaints in a timely and professional manner
- Coached and mentored team members to ensure proper performance and customer relations skills
- Received payment by cash, credit cards, or automatic debits
- Planned, organized, and controlled operations of front-end area
- Analyzed customer feedback to identify areas of improvement in user experience across multiple platforms.
Education
HIGH SCHOOL DIPLOMA -
Saint Francois D'assise
Grand Goave, HAITI06.2018
Skills
- Materials Handling
- Transport Pallet Jacks
- Forklift Operation
- Manual Dock Chain Pulling
- Cycle Counts
- Shipping Documentation
- Sorting and Labeling
- Complex Problem-Solving
- Heavy Lifting
- Hand Scanning
- Prepare Orders
- Pick Products
- Safety Training
- Clear Communication
- Customer Order Fulfillment
- Damage Reports
- Loading and Unloading
- Order Picking and Processing
- Area floor management(AFM)
- Computer and Microsoft Office Skills
- Microsoft Office
- AFM trainer
Certification
Hvac certification
Timeline
Process Assistant
Amazon
02.2024 - Current
Materials Handling and Transport
Caraibe air service
10.2023 - Current
FRONT END SUPERVISOR
Caraibe air service
09.2019 - 10.2021
HVAC TECHNICIAN
Caraibe Air Services
06.2018 - 10.2021
HIGH SCHOOL DIPLOMA -
Saint Francois D'assise