Jeb Bird

Work History

Clinical Director

Providence Treatment

09.2021 - 07.2022

Developed, implemented, revised, and evaluated policies and procedures.
Implemented new policies and educated staff on changes.
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Developed and adjusted work schedules for clinical staff.
Represented organization at all community events, answering questions, providing details and giving informative presentations.
Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Regional Director of Clinical Operations

Kolmac Outpatient Recovery Centers

06.2020 - 08.2021

Developed, implemented, revised, and evaluated policies and procedures.
Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
Facilitate hiring of qualified Clinic Directors by interviewing applicants and making recommendations for employment.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

CEO

Restoration Counseling & Community Services, Llc

06.2018 - 06.2019

Established foundational processes for business operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
Directed market expansions to propel business forward, meet changing customer needs.
Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
Formulated and executed strategic initiatives to improve product offerings.
Developed innovative sales and marketing strategies to facilitate business expansion.
Represented organization at industry conferences and events.

CEO

Calyx Recovery, LLC

01.2017 - 06.2018

Established foundational processes for business operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
Directed market expansions to propel business forward, meet changing customer needs.
Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
Managed financial, operational and human resources to optimize business performance.
Formulated and executed strategic initiatives to improve product offerings.
Analyzed industry trends and tracked competitor activities to inform decision making.
Oversaw divisional marketing, advertising and new product development.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Devised and presented business plans and forecasts to board of directors.
Communicated business performance, forecasts and strategies to investors and shareholders.

VP Clinical Operations

Townsend LA, LLC

09.2013 - 12.2016

Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Communicated with patients, ensuring that medical information was kept private.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Spearheaded and implemented new projects to expand scope of engagement.
Defined testing protocols, quality assurance initiatives and clinic policies and procedures.

Regional Director

CRC Health Group

05.2004 - 09.2013

Attended weekly meetings to discuss and optimize strategies.
Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
Visited sites periodically to view service levels and adherence to global service standards.
Monitored staff performance by actively engaging in and observing day-to-day activities.
Recruited talented individuals bringing experiential and trauma therapy skills to the clinical departments.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Reported issues to higher management with great detail.
Reduced operational risks while organizing data to forecast performance trends.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Managed purchasing, sales, marketing and customer account operations efficiently.
Trained and guided team members to maintain high productivity and performance metrics.
Promoted company by giving exciting and dynamic presentations to customers.
Represented company at various national and global events.

Summary

Overview

Work History

Clinical Director

Regional Director of Clinical Operations

CEO

CEO

VP Clinical Operations

Regional Director

Education

Masters In Psychosocial Science - Community Paychology

Bachalor Of Arts - Psychology

Skills

Accomplishments

Certification

Timeline

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