Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
Generic

Jebreon Whitaker

Charlestown,IN

Summary

Dynamic and results-driven professional with extensive experience at Amazon Fulfillment Center, excelling in packing expertise and materials handling. Proven ability to enhance workflow efficiency through effective team collaboration and critical thinking. Committed to maintaining high safety standards while achieving production goals and delivering exceptional customer service.

Overview

7
7
years of professional experience

Work History

MOVER

Cardinal Moving
Louisville, KY
09.2022 - 11.2023

Gas Station Team Member

Casey's
Charlestown, Indiana
02.2023 - 09.2023
  • Handled customer inquiries and resolved issues promptly to enhance service experience.
  • Collaborated with team members to streamline daily operations and improve workflow efficiency.
  • Greeted customers with a friendly attitude and provided assistance as needed.
  • Performed general maintenance duties around the store, such as cleaning bathrooms and sweeping floors.
  • Inspected fuel pumps daily for proper functioning and safety hazards.
  • Verified customer identification for restricted items, such as alcohol or cigarettes.
  • Assisted management with training new employees on store policies, procedures, and operations.
  • Maintained cleanliness of work area throughout shift by wiping down counters, mopping floors.
  • Provided pump service to customers, including filling up gas tanks
  • Resolved customer complaints in a professional manner.
  • Completed end-of-shift reports detailing sales transactions and other activities during the shift.
  • Replenished supplies such as napkins, cups, and lighters in preparation for busy periods.
  • Organized storage areas to ensure efficient stocking of products.
  • Answered customer inquiries about store policies and services.
  • Processed returns and exchanges according to company policy.
  • Operated cash register to process payments from customers.
  • Stocked shelves with merchandise, ensuring proper rotation of products.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.
  • Built and maintained productive relationships with employees.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Provided excellent customer service to members and visitors.
  • Resolved complex customer service issues quickly and professionally.
  • Provided friendly customer service to all guests.
  • Greeted guests and provided excellent customer service.
  • Followed company policies regarding customer service standards.
  • Provided customer service support to clients.
  • Provided customer service assistance when necessary.
  • Attended to customer service issues.
  • Provided excellent customer service when interacting with guests.
  • Conducted system testing and troubleshooting to maintain software performance.
  • Developed technical documentation for software applications and user guides.
  • Tested new products prior to their release in order to detect any bugs or glitches.

Tax Payroll

Jcmp temp
Louisville, KY
01.2020 - 03.2023
  • Reviewed tax returns to make recommendations regarding accuracy and tax savings opportunities.
  • Reconciled client books for accurate reporting with post adjusting journal entries.

Picker Packer

amazon fulfillment center
Jeffersonville, IN
01.2022 - 01.2023
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Generated various solutions to choose and put best plan into action.
  • Shared information and resources to support problem-solving strategy.
  • Radio Communications Specialist

Mover

Two Man Trucking& cardinal moving
Louisville, KY
05.2019 - 11.2021
  • Loaded and unloaded items from machines and conveyors.
  • Maintained organization, cleanliness and safety in work areas.
  • Completed semi-skilled and skilled work under supervision of fully qualified professionals.
  • Moved and held materials for senior professionals to complete work.
  • Organized supplies for use based on expected customer needs.
  • Used strong verbal and written communication skills to convey messages to others.
  • Organized and cleaned work area and tools.
  • Controlled traffic passing near, in or around work zones.
  • Operated hand tools, equipment to prepare materials and finish project surfaces.
  • sealed concrete wall sections.

Picker Packer

amazon fulfillment center
Jeffersonville, IN
07.2018 - 10.2021
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Shared information and resources to support problem-solving strategy.

Production Worker

Mejier
Louisville, KY
07.2019 - 03.2020
  • Sorted and packaged products to prepare for processing or shipment.
  • Accomplished production goals by working with speed and accuracy.
  • Properly stored food by adhering to food safety policies and procedures.
  • Maintained organized, clean and sanitized work areas.
  • Followed established procedures for safety and productivity.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Acquired new skills to support team and further accommodate customer needs.

Cook's Assistant

Chipotle Grill
Louisville, KY
07.2017 - 04.2018
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Followed recipes and customer requests to prepare meals.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.

Food Service Worker

Arby's
Louisville, Kentucky
12.2016 - 06.2017
  • Maintained cleanliness of work areas and equipment throughout shifts.
  • Operated kitchen equipment, including ovens and fryers, with care.
  • Collaborated with team members to ensure efficient service delivery.
  • Handled customer inquiries and provided exceptional service at all times.
  • Trained new staff on food handling procedures and safety standards.
  • Monitored food quality to ensure compliance with health regulations.
  • Operated cash register to process cash, check, and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Assisted customers with product inquiries and provided recommendations.
  • Provided customer support through phone, email, and chat channels daily.
  • Collaborated with team members to improve service delivery processes.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Ballard High School
Louisville, KY
05.2018

Skills

  • Wrapping and boxing
  • Freight labeling
  • Packing expertise
  • Materials handling and transport
  • Lift up to [125] pounds
  • Shipping and receiving
  • Team collaboration
  • Walk-throughs
  • Careful handling
  • Product location skills
  • Quality control
  • Heavy lifting
  • Safety protocols
  • Inventory replenishment
  • RF scanning devices
  • Loss prevention
  • Workload priorities
  • Boxing and labeling
  • Loading and unloading
  • Tax Organization skills
  • Production positions
  • Materials movement
  • Machining and production standards
  • Communication
  • Message processing
  • Customer service
  • Decision making
  • Cash handling
  • Problem solving
  • Receiving support
  • Microsoft PowerPoint
  • Computer proficiency
  • Positive and professional
  • Customer relationship management
  • Team leadership
  • Attention to detail
  • Computer programming
  • Computer security
  • Software troubleshooting
  • Operating systems
  • Software testing
  • Audio production
  • Video editing
  • Critical thinking facilitation
  • Distance learning
  • Problem-solving
  • Organizational skills
  • Excellent communication
  • Network administration

Education and Training

im hard trained worker ready learn anything new immediately ain't nothing i can do make myself & the company look good & professional with great customer services experience. electronics/computers&Devices im looking for layback job because I have lot of health issues. doctor recommended me find something that more relaxing without too much stress. I,m am looking forward to hear back from jobs opportunity make me & the company comfortable for me too fit in with great skills and experience with wonderful talen.    

Languages

English
Professional

Timeline

Gas Station Team Member

Casey's
02.2023 - 09.2023

MOVER

Cardinal Moving
09.2022 - 11.2023

Picker Packer

amazon fulfillment center
01.2022 - 01.2023

Tax Payroll

Jcmp temp
01.2020 - 03.2023

Production Worker

Mejier
07.2019 - 03.2020

Mover

Two Man Trucking& cardinal moving
05.2019 - 11.2021

Picker Packer

amazon fulfillment center
07.2018 - 10.2021

Cook's Assistant

Chipotle Grill
07.2017 - 04.2018

Food Service Worker

Arby's
12.2016 - 06.2017

High School Diploma -

Ballard High School

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