Jecenia E. Cruz
Ocala
Summary
Focused office administrator with experience providing quality clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
6
6
years of professional experience
Work History
Paralegal Assistant/Office Administrator
Jorge Luis Colon PA Attorney At Law
10.2022 - Current
- Conferred with clients and other involved parties to gather and track case information.
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Attended court Trials and Injunctions to take notes and document proceedings.
- Prepared Mandatory Disclosures and gathered Financial Affidavit information for attorneys and/or paralegal.
Veterinary Technician
Baseline Animal Hospital
01.2019 - 11.2021
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
- Collected, prepared and labeled samples for laboratory testing, culture and microscopic examination.
- Performed physical examination of animals by recording basic vital signs, including pulse, respiration data and temperature.
- Performed laboratory tasks by developing radiographs and x-ray images and testing blood.
- Cared for animals pre-surgery, including administering anesthetics.
- Placed endotracheal tub to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
- Love placing IV Catheters!
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Interpreter and Intake Clerk
Pena & Kahn Law Firm
10.2017 - 10.2018
- Provided verbal summaries of non-English documents for immediate use.
- Translated documents in Spanish and English.
- Answered phone calls and provided new clients with required paperwork to initiate case.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
- Answered phone promptly and directed incoming calls to correct offices.
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
Education
Some College Credits - Business Administration Minor Entrepreneur
Monroe College
New York, NY06.2015
Skills
- Bilingual English/Spanish
- Organized
- Verbal/Written Communication
- Time management
- Attention to detail
- Microsoft experience
- Independence
- Data Entry and Maintenance
- Understanding Customer Needs
- Courteous with Strong Service Mindset
Timeline
Paralegal Assistant/Office Administrator
Jorge Luis Colon PA Attorney At Law
10.2022 - Current
Veterinary Technician
Baseline Animal Hospital
01.2019 - 11.2021
Interpreter and Intake Clerk
Pena & Kahn Law Firm
10.2017 - 10.2018
Some College Credits - Business Administration Minor Entrepreneur
Monroe College
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