Summary
Overview
Work History
Education
Skills
Work Authorization
Personal Information
Timeline
Generic

Jecquia Jones

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. #readytowork

Overview

11
11
years of professional experience

Work History

Account Manager

GDI Services
04.2023 - Current

Make schedule, Handling payroll, Overseeing 19 employees, Communicating with clients to ensure that all of their needs are understood and addressed, Collaboration with various internal departments to ensure that they are fulfilled per customer request, Performing housekeeping and laundry task, operating cleaning equipment and light maintenance on equipment at a hospital setting in large facility

  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Environmental Tech

Wellstar Health System
06.2021 - 10.2023
  • Provide various cleaning functions to ensure a safe clean, organized and sanitary environment
  • Cleaning of discharged room, Provide daily cleaning in patient room, Assist with training employees and checking rooms, Cleaning rooms at a fast pace in emergency department

Account Manager

Sunrise Senior Living
07.2022 - 03.2023
  • Make schedule, Handling payroll, Overseeing 15 employees, Communicating with clients to ensure that all of their needs are understood and addressed, Collaboration with various internal departments to ensure that they are fulfilled per customer request, Performing housekeeping and laundry task, operating cleaning equipment and light maintenance on equipment at a hospital setting in large facility

Security Officer

Security Allied universal
11.2021 - 11.2022
  • Check workers belongings coming in an out, Secure building, Secure parking lot

Manager

Peachford Hospital
03.2019 - 07.2022
  • Provide various cleaning function to ensure a safe clean, organized and sanitary environment
  • Cleaning of discharged room, Provide daily cleaning in patient room, Made sure patient was secured in lock down area, Training of employees, Check attendance, Hired employee

Chiropractor's Assistant

Georgia Injury Centers
12.2015 - 12.2018
  • Educated patients about medications, procedures and physician's instructions, Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files, Assisted with technical treatments and entered information in patient records and charts, Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families

Retail Associate

Wal-Mart Stores Inc
09.2015 - 07.2018
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items, Proactively engaged shoppers, providing assistance and information on merchandise and product features, Readied merchandise for sales floor by marking items with identifying codes and accurate pricing

Head Cashier

Home Depot
02.2013 - 06.2015
  • Troubleshot and resolved issues with cash registers, card scanners and printers, Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs, Managed cashier shifts and breaks

Education

High School Diploma -

Morrow High School
Morrow, GA
05.2011

Skills

  • Patient feeding
  • Documentation procedures expert
  • Specimens collection and processing
  • Charting expertise
  • Data entry
  • Medical billing
  • Patient scheduling
  • Understands medical procedures
  • MS Office
  • Stocking supplies
  • Administrative support
  • Front Desk
  • Front Office
  • Back Office
  • Patient Care
  • Physical Therapy
  • Chirotouch
  • X-Ray
  • Customer Service
  • Computer Skills
  • Medical Receptionist
  • Medical Terminology
  • HIPAA
  • Medical Records
  • Healthcare
  • Medical Office Experience
  • Phone Etiquette
  • Venipuncture
  • Clerical experience
  • Customer service
  • Security
  • Typing
  • Cash handling
  • Supervising experience
  • Cash register
  • Front desk

Work Authorization

Authorized to work in the US for any employer

Personal Information

Willing To Relocate: Anywhere

Timeline

Account Manager

GDI Services
04.2023 - Current

Account Manager

Sunrise Senior Living
07.2022 - 03.2023

Security Officer

Security Allied universal
11.2021 - 11.2022

Environmental Tech

Wellstar Health System
06.2021 - 10.2023

Manager

Peachford Hospital
03.2019 - 07.2022

Chiropractor's Assistant

Georgia Injury Centers
12.2015 - 12.2018

Retail Associate

Wal-Mart Stores Inc
09.2015 - 07.2018

Head Cashier

Home Depot
02.2013 - 06.2015

High School Diploma -

Morrow High School
Jecquia Jones