JED A. NOVOA
Ridgeville,SC
Summary
Customer Service Professional with 10 years of experience in problem solving and effective communication. Achieved operational goals through attention to detail and ability to thrive under pressure in team environments. Demonstrated dependability and a strong work ethic while managing responsibilities effectively.
Overview
11
11
years of professional experience
Work History
Produce Clerk
Publix
Summerville, SC
06.2015 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues.
- Ensure customer groceries are properly bagged.
- Perform daily and nightly custodial maintenance.
- Assisted customers in selecting quality produce items and answering inquiries.
- Monitored inventory levels to maintain fresh stock and minimize waste.
- Maintained cleanliness and organization of produce department to promote a welcoming environment.
- Collaborated with team members to meet daily operational goals.
Bulk Receiver
XPO Logistics Supply Chain
Hanahan, SC
11.2018 - 03.2019
- Perform inspection of aircraft parts to check for defects before delivery.
- Verified all orders quantity and part number are to Boeing's demand.
- Receive aircraft parts from Boeing.
- Ensure aircraft parts are delivered in the proper aircraft cart.
- Coordinated with warehouse team to organize inventory effectively.
- Maintained accurate records of received goods in inventory system.
Education
High School Graduate -
Summerville High School
Skills
- Supply chain logistics
- Customer service
- Team coordination
- Inventory management
- Problem solving
- Effective communication
- Strong work ethic
Timeline
Bulk Receiver
XPO Logistics Supply Chain
11.2018 - 03.2019
Produce Clerk
Publix
06.2015 - Current
High School Graduate -
Summerville High School