Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Jed R. Wolfe

LITTLETON,CO

Summary


Knowledgeable Sales Professional with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.

Overview

19
19
years of professional experience

Work History

Subcontractor

Wolfe Flooring
02.2009 - Current
  • Manage and run a self-owned flooring business. Worked directly with other subcontractors and contractors to complete customer projects timely, accurately and cost effective. Managed a crew of 1-2 helpers for each job.

Store Manager/Market Trainer

The Tile Shop
12.2012 - 12.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Corporate Trainer/ District Manager

A World of Tile
01.2006 - 02.2012
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Enhanced corporate culture by conducting team-building activities and workshops.
  • Developed training programs to meet company objectives.
  • Supported company growth by designing targeted training programs for new hires.
  • Supervised a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.
  • Leveraged industry best practices to continuously update and refine training content, ensuring relevance and applicability in a dynamic business environment.

Education

No Degree - Automotive

Westwood College
Denver, CO

Skills

  • Installations and repairs
  • Heavy lifting
  • Customer interaction
  • Scheduling and planning
  • Time management
  • Commercial and residential projects
  • Quality control
  • Project management
  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication
  • Product knowledge
  • Sales expertise

Hobbies and Interests

Building Hot Rods, Racing at Bandimere Playing Golf

Timeline

Store Manager/Market Trainer

The Tile Shop
12.2012 - 12.2024

Subcontractor

Wolfe Flooring
02.2009 - Current

Corporate Trainer/ District Manager

A World of Tile
01.2006 - 02.2012

No Degree - Automotive

Westwood College

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