Je'Dah Suggs
Chicago,IL
Summary
Professional with comprehensive experience in law enforcement, consistently ensuring public safety and effective community policing. Strong focus on collaboration and achieving results through teamwork. Skilled in conflict resolution, crisis management, and maintaining public order. Adaptable and reliable, always ready to respond to evolving situations.
Overview
11
11
years of professional experience
Work History
Police Officer
Chicago Police Department
06.2022 - Current
- Enforced laws and regulations to maintain public safety within community boundaries.
- Conducted thorough investigations of incidents, gathering evidence and witness statements.
- Collaborated with community organizations to strengthen neighborhood relations and crime prevention efforts.
- Led training workshops for new recruits, enhancing operational knowledge and field readiness.
- Analyzed crime data to identify patterns, informing strategic planning initiatives for patrol operations.
- Developed strategies to address local crime trends, improving response protocols and resource allocation.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Answered emergency calls for help from citizens and business owners.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Secured crime scenes, gathered evidence, and questioned witnesses.
Customer Relations
Amazon
08.2020 - 05.2022
- Filling in Prime customer orders and preparing them for delivery
- Finding and cautiously selecting items in the comfort of Whole Foods, and packaging them for one-hour or two-hour delivery
- Supporting customer orders, preparing them for delivery and/or pickup, and shopping throughout the store for everyday goods
- Shopping the store for customers using their grocery lists
- Getting grocery prepared for delivery and checking for order quality
- Using the app to communicate with customers about their orders.
Secretary
University Housing maintenance
09.2018 - 05.2020
- Responsible for answering telephones, receiving and distributing incoming mail, taking care of routine matters.
Host/ Greeter
Red Lobster
09.2019 - 03.2020
- Use visual cues to seat Guests in either the bar or dining area depending on their preference
- Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
- Tend to special Guest needs and requests
- Observant to Guests' needs throughout dining experience to ensure they receive high quality service
Clerk for President/ Commissioner Kari Steele
Metropolitan Water Reclamation District
01.2018 - 01.2019
- Responsible for all secretarial duties, answering telephones, receiving and distributing incoming mail, taking care of routine matters and responsible for scheduling meetings and preparation of documents.
- Plan organization and preparation for political and charity events.
- Also in charge of public relations, managed social media brands.
Cashier
Wendy’s
04.2015 - 11.2015
- Responsible for greeting customers and cashiering duties and transactions within the restaurant.
Education
Bachelor of Science - Criminal Justice/ Criminology, Forensic Science/ Information Technology
Southern Illinois University of Carbondale
Carbondale, IL01.2020
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Planning and coordination
- Criminal investigations
- Emergency vehicle operation
- Critical thinking
- Decision-making
Timeline
Police Officer
Chicago Police Department
06.2022 - Current
Customer Relations
Amazon
08.2020 - 05.2022
Host/ Greeter
Red Lobster
09.2019 - 03.2020
Secretary
University Housing maintenance
09.2018 - 05.2020
Clerk for President/ Commissioner Kari Steele
Metropolitan Water Reclamation District
01.2018 - 01.2019
Cashier
Wendy’s
04.2015 - 11.2015
Bachelor of Science - Criminal Justice/ Criminology, Forensic Science/ Information Technology
Southern Illinois University of Carbondale