Jedaya Kash Drake-Arnold
Retail/Caregiving/Customer Service/Marketing
LONG BEACH,CA
Summary
Empathetic and driven professional with diverse experience across retail, caregiving, and food service. Strong background in customer service, sales, and team support, with a passion for helping others and creating meaningful connections. Proven leadership in both high-paced environments and personal care settings. Currently pursuing a degree in Business Marketing with an interest in growing skills in social media marketing and the business world. Known for reliability, adaptability, and a commitment to continuous growth.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Caregiving Services
Cambrian Home Care
12.2023 - Current
- Provide compassionate care and support to disabled and autistic children
- Build trust and strong bonds by immersing in each child's unique world
- Serve as a consistent, reliable presence and role model
- Demonstrate patience, emotional intelligence, and leadership in challenging situations
- Collaborate with families and healthcare professionals to meet individualized care plans
Deli Clerk / Grocery Clerk
Sprouts Farmers Market
03.2022 - 10.2024
- Delivered exceptional customer service, earning top ratings and consistent praise
- Led deli department in sales performance, consistently exceeding targets
- Recognized as Employee of the Month for three consecutive months
- Assisted customers with product selection and special orders, ensuring satisfaction
- Maintained cleanliness, safety, and proper food handling in a fast-paced environment
Cashier / Grocery Clerk / Order Pickup Associate / Cart Attendant
Target
11.2019 - 06.2021
- Successfully rotated between multiple roles, demonstrating flexibility and adaptability
- Developed strong communication and social skills through daily customer interaction
- Maintained a high standard of productivity and reliability under pressure
- Assisted with online order fulfillment and ensured timely, accurate pickups
- Helped maintain cleanliness and organization across store departments
Education
Bachelor of Science - Business Marketing
California State University, Long Beach
Long Beach, California05.2025
Associate - Business Administration
Long Beach City College
Long Beach, California01.2022
High School Diploma -
Millikan High School
Long Beach, California01.2018
Skills
- Customer Service Excellence
- Sales and Merchandising
- Organization and Planning
- Verbal & Written Communication
- Team Collaboration
- Microsoft Office Suite
- Computer Building & Troubleshooting
- Helping and Supporting Others
- Social Media Marketing
- Time Management & Prioritization
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Active listening
- Decision-making
- Verbal communication
- Problem resolution
Accomplishments
- Employee of the Month – Sprouts Farmers Market (3 consecutive months)
- Recognized for Top Customer Service Ratings and leading deli sales team
- Hands-on experience in computer building and troubleshooting
- Employee of the Month – Sprouts Farmers Market (3 consecutive months)
- Led deli team in sales and consistently earned top customer ratings
- Hands-on experience in computer building and troubleshooting
- Currently earning a Bachelor’s in Business Marketing with a 3.2 GPA
Certifications Awards Achievements
- Certificate of Achievement – CSU General Education Breadth, Long Beach City College
- Certificate of Accomplishment – Money and Banking, Long Beach City College
- IC3 Digital Literacy Master Certification – Certiport
- Employee of the Month – Sprouts Farmers Market (3 consecutive months)
- Led deli team in sales and consistently earned top customer ratings
- Hands-on experience in computer building and troubleshooting
- Currently earning a Bachelor’s in Business Marketing with a 3.2 GPA
Skills
Customer Service Excellence, Sales and Merchandising, Organization and Planning, Verbal & Written Communication, Team Collaboration, Microsoft Office Suite, Computer Building & Troubleshooting, Helping and Supporting Others, Social Media Marketing, Time Management & Prioritization
Certification
- Certificate of Achievement – CSU General Education Breadth, Long Beach City College
- Certificate of Accomplishment – Money and Banking, Long Beach City College
- IC3 Digital Literacy Master Certification – Certiport
Timeline
Caregiving Services
Cambrian Home Care
12.2023 - Current
Deli Clerk / Grocery Clerk
Sprouts Farmers Market
03.2022 - 10.2024
Cashier / Grocery Clerk / Order Pickup Associate / Cart Attendant
Target
11.2019 - 06.2021
Associate - Business Administration
Long Beach City College
High School Diploma -
Millikan High School
Bachelor of Science - Business Marketing
California State University, Long Beach
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