Jeddidiah Johnson
Eagle Mountain,UT
Summary
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of the system. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Domino's Pizza
Saratoga Springs, UT
10.2022 - 04.2023
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Daytime Packing Member
Tyson Foods
Eagle Mountain, UT
09.2022 - 11.2022
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Lifted materials of varied weights on regular basis.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
High School Diploma -
Cedar Valley Highschool
Eagle Mountain, UT05-2022
Some College (No Degree) - Psychology
Utah Valley University
Orem, UTSkills
- Complaint Resolution
- Data Collection
- Positive and Professional
- Conflict Mediation
- Adaptive Team Player
Certification
- Law Enforcement Certification by YouScience (5-2022)
- Biotechnology Certification by YouScience (5-2022)
- Culinary 1 Certification by YouScience (5-2022)
- Video Production 1 Certification by YouScience (5-2022)
- General Financial Literacy Certification by YouScience (12-2020)
Timeline
Customer Service Representative
Domino's Pizza
10.2022 - 04.2023
Daytime Packing Member
Tyson Foods
09.2022 - 11.2022
High School Diploma -
Cedar Valley Highschool
Some College (No Degree) - Psychology
Utah Valley University