Jedidiah Wilson
6898 S. Onyx Dr.,AZ
Summary
Reliable Residential House Manager experienced in crisis intervention and property maintenance. Enhanced resident satisfaction through effective coordination of repairs and enforcement of safety protocols while fostering strong relationships among residents, staff, and service providers. Transitioning into a new field to apply transferable skills in a collaborative workspace, leveraging expertise in peer support and mental health advocacy to provide guidance and create supportive environments.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Processor
Goodwill Inc
Chandler, AZ
06.2026 - Current
- Processed donations efficiently to ensure timely merchandise availability for retail operations.
- Implemented improvements in sorting processes that increased overall productivity within the department.
- Sorted and categorized items according to established guidelines, enhancing inventory management accuracy.
- Operated warehouse equipment safely and effectively, contributing to streamlined workflows.
Residential House Manager
Resource Health Care
Phoenix, AZ
09.2024 - Current
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community's benefit.
- Enforced house rules and conducted regular safety inspections to uphold a safe living environment.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Created comprehensive reports on facility conditions and incidents to inform ownership and management decisions.
Peer Support Specialist
CBI Mesa Heritage
Mesa, AZ
08.2025 - 12.2025
- Facilitated peer support sessions to increase client engagement and support recovery outcomes.
- Collaborated with multidisciplinary teams to develop individualized support plans for clients.
- Provided guidance and resources to clients, fostering empowerment and personal growth.
- Conducted assessments to determine client needs and suggest tailored interventions.
- Collaborated with NextGen to streamline management of outpatient packets, ensuring comprehensive client care.
Sales Associate
Marshalls Department Store
Albuquerque, NM
09.2014 - 04.2015
- Cultivated connections with customers to enhance service experience. to encourage repeat business.
- Managed returns, exchanges, and refunds according to store policy, ensuring customer satisfaction and trust.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to enhance store visual appeal and promote specific merchandise, increasing customer engagement.
Sales Associate/Cashier
TJX Companies
Cranston, RI
05.2013 - 08.2014
- Assisted customers in locating products and verifying availability at other store locations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Created welcoming atmosphere for existing, new, and potential customers.
- Maintained calm demeanor while resolving customer issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Arts - Information Technology
University of Phoenix
Phoenix, AZ09-2024
Skills
- First aid training
- Crisis intervention
- Peer Support
- Certified in CPR/AED
Accomplishments
- Achieved Certification in Peer Support by completing S.T.A.R. Programming with accuracy and efficiency.
Certification
- CPR/AED Training - April 2024, Certified
- Narcan Training - June 2024, Certified
- CPI Training - April 2024, Certified
Timeline
Processor
Goodwill Inc
06.2026 - Current
Peer Support Specialist
CBI Mesa Heritage
08.2025 - 12.2025
Residential House Manager
Resource Health Care
09.2024 - Current
Sales Associate
Marshalls Department Store
09.2014 - 04.2015
Sales Associate/Cashier
TJX Companies
05.2013 - 08.2014
Associate of Arts - Information Technology
University of Phoenix
Data Analyst Certified
Data Analysis Bootcamp | Pollynz Consultant LLC, Mesa AZ | 2023
Certification in Data Analytics 2022-2023