TO ACQUIRE AN JOB OR INTERNSHIP OPPORTUNITY TO OBTAIN WORK EXPERIENCE IN A PROFESSIONAL ORGANIZATION THAT WILL BENEFIT FROM MY SKILLS AND ULTIMATELY HELP BE A GREAT ASSET TO COMPANY.
Overview
10
10
years of professional experience
Work History
Operations Coordinator
USPack Courier Service
Syracuse, NY
02.2023 - Current
Planned delivery routing, team workflows and promotional initiatives.
Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of professional services.
Developed relationships and partnerships with business leaders.
Managed administrative staff and trained new hires on office procedures and policies.
Managed both Syracuse and Rochester accounts for operations coordinator position
Independent Contractor
Premier Express
Syracuse, NY
04.2022 - 02.2023
Managed quality control and maintained high level of customer satisfaction.
Delivered high level of customer service and support by answering questions and returning phone calls quickly.
Assisted in developing software solutions tailored to individual customer needs.
Delivering products from warehouse to customer in a timely manner
Sales Associate Managment Traine
Avis Budget Group
Syracuse, NY
01.2021 - 01.2022
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Assessed customer needs to provide assistance and information on product features.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Counselor Teacher
Glen Mills School
Glen Mills, PA
07.2018 - 04.2019
Works directly with at risk youth the responsibilities include one to one counseling, group counseling, and recreational supervision and having to be positive supportive role model.
Observed and assessed student performance, keeping thorough records of progress.
Improved students' reading levels through guided reading groups and whole group instruction.
Interacted with children and promoted good behavior through positive reinforcement methods.
Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
Managed the different files for each student.
Had to file weekly reports on each student.
Manager and organizer of activities and free time.
Maintenance Worker/Stocking Clerk
WalMart
, VA
06.2017 - 08.2018
Responsibilities included organizing products received from daily shipments, stocking shelves with merchandise, ensuring items were arranged in a safe, secure manner, clearing aisles of general debris, relabeling shelves and assisted with scanning, tracking, locating and identifying, and classifying inventory.
Assisted mechanics with larger, more complicated repairs.
Counselor
HOPE Academy
Syracuse, NY
12.2016 - 01.2017
Employed during winter break as a full-time childcare provider.
Responsible for tutoring and mentoring children ages 6-10, assisted in creating lesson plans, attended meetings and safety training on a weekly basis, oversaw indoor and outdoor activities such as sports, arts & crafts and reading on a daily basis.
Conducted special assessments and tutoring sessions to support individual student needs.
Managed and organized the cleaning at the end of everyday.
Restaurant Cook/Cashier/Server
LaTeak's Restaurant
Syracuse, NY
06.2016 - 08.2016
Employed as cashier , server and manger the amount of food order from the different companies through out the week.
Entrusted with the cleaning and preparation of food, responsible for cooking and serving meals to patrons, tasked with meeting quality standards which allowed the establishment to remain up to code, assigned to operate and close out cash register.
Construction Worker
American Deep Foundation and Shoring
Statham, GA
07.2014 - 09.2014
Employed during the summer months as a full-time laborer.
Worked on multiple construction projects that involved the use of various pile driving equipment used for setting building foundations.
Managed a team of 4 workers.
Was responsible for setting the foundation to build on.
Education
Bachelors degree - Business Management
Lincoln University- Lincoln University
2018
Associate of Science - Business Administration
Monroe College
2015
Skills
Management
Counseling
Detail oriented
Lesson plans
Meetings
Mentoring
Critical thinker
Counseling
Organizer
Supervision
Time management
Good verbal/written communication skills
Financial planner
Excellent managerial techniques
Research abilities
Career planning
Presentations and public speaking
Group facilitation
Affiliations
Member of NABA-National Black Accountants
Member of NSBE Engineering
Lincoln University Defensive Back Defensive M.V.P 2018 January 2015-November 2018
Monroe College Defensive Back August 2014-December 2016 Most Improved Player
Nottingham High School
M.V.P football 2014
Sectional Champion Football 2013
New York State Track & field Champion 2013
Timeline
Operations Coordinator
USPack Courier Service
02.2023 - Current
Independent Contractor
Premier Express
04.2022 - 02.2023
Sales Associate Managment Traine
Avis Budget Group
01.2021 - 01.2022
Counselor Teacher
Glen Mills School
07.2018 - 04.2019
Maintenance Worker/Stocking Clerk
WalMart
06.2017 - 08.2018
Counselor
HOPE Academy
12.2016 - 01.2017
Restaurant Cook/Cashier/Server
LaTeak's Restaurant
06.2016 - 08.2016
Construction Worker
American Deep Foundation and Shoring
07.2014 - 09.2014
Bachelors degree - Business Management
Lincoln University- Lincoln University
Associate of Science - Business Administration
Monroe College
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