Jefery Perez
Bridgeton,NJ
Summary
Painters Assistant experienced with use of water and oil-based paints of different brand, sheen, coverage and use. Primed walls and surfaces in preparation of painting, allowing smooth, seamless final product. Smoothed walls and surfaces, removing or installing fixtures or wallpaper.
- Experience with Customer Service
- Ability to work alone, or with others
Overview
7
7
years of professional experience
4
4
Certification
Work History
Painting Assistant
MML Painting LLC
Bridgeton, NJ
03.2017 - 10.2023
- Improved painting efficiency by preparing surfaces, including sanding and scraping, for professional painters.
- Aided in maintaining a clean and organized workspace, ensuring safety and productivity for the entire team.
- Assisted with the mixing and matching of paint colors to meet client specifications and design requirements.
- Collaborated with team members to complete large-scale projects within tight deadlines.
- Increased overall project quality by carefully applying primer coats before main paint application.
- Supported lead painters with necessary materials and tools, contributing to timely project completion.
- Contributed to customer satisfaction by paying attention to detail and providing smooth finishes on painted surfaces.
- Enhanced team efficiency by quickly learning new painting techniques and adapting to various work environments.
- Minimized waste by properly storing unused paint and cleaning equipment after each use.
- Maintained proper safety standards by using personal protective equipment during all phases of painting tasks.
- Ensured accurate paint application through precise masking of surfaces prior to painting processes.
- Exceeded client expectations by consistently delivering high-quality results across multiple projects.
- Delivered consistent high-quality workmanship, earning recognition from supervisors and contributing to repeat business from satisfied clients.
- Cleaned job site after project completion, removing tape, and tarps and inspecting for drips or inconsistencies in paint application.
- Followed painter's directions for product application and site cleanup.
- Demonstrated knowledge of workplace safety principles and practices.
- Masked, covered or otherwise protected non-paintable surfaces.
- Returned equipment and unused painting supplies to proper locations after each workday.
- Carried paints and painting supplies to each job site and positioned to comply with painter's instructions.
Customer Service Associate
Wawa Inc
Bridgeton, NJ
04.2022 - 07.2023
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Assisted in the development of new customer service protocols to improve overall performance metrics.
- Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Increased revenue by cross-selling and upselling products and services.
Education
Bridgeton High School
Bridgeton, NJHVAC Installation And Repair
South Jersey Technical Training
Elmer, NJSkills
- Faux Finishing
- Project Planning
- Organizational Skills
- Brushwork Techniques
- Customer Service
- Spray Painting
- Time Management
- Worksite Cleanliness
- Creative Problem Solving
- Continuous Learning
- Safety Protocols
- Material Handling
- Adaptability
- Power Washing
Certification
- OSHA Certified
- Gastite/FlashShield+ Certified
- Generac Certified
- Wardflex Certified Gas Pipe Installer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Russian
Elementary
Timeline
Customer Service Associate
Wawa Inc
04.2022 - 07.2023
Painting Assistant
MML Painting LLC
03.2017 - 10.2023
Bridgeton High School
HVAC Installation And Repair
South Jersey Technical Training