Jeff Adams
Apollo Beach,FL
Summary
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Team Lead, Coporate Dispatch
A2C / MTM
07.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Leading a Team of Dispatchers in their daily tasks of securing transportation for members to and from their various destinations with the lowest cost providers available by negotiating trip costs .
General Manager
Renew Energy Holdings LLC
03.2014 - 06.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Negotiated all Rates / Costs with Clients and customers
- Onboarding of staff and clients
- Managed all daily Call center operations for a 126 person call center
Director Of Operations
Excel Networks LLC
01.2010 - 10.2013
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Established and monitored quality assurance standards to achieve operational excellence.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Onboarding of all staff and clients
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
GED -
Commonwealth Of Pennsylvania
White Haven, PA08-1992
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Complaint resolution
- Operations management
- Key performance indicators
- Task delegation
- Employee training
- Project management
- Teamwork and collaboration
- Team supervision
Timeline
Team Lead, Coporate Dispatch
A2C / MTM
07.2023 - Current
General Manager
Renew Energy Holdings LLC
03.2014 - 06.2017
Director Of Operations
Excel Networks LLC
01.2010 - 10.2013
GED -
Commonwealth Of Pennsylvania