Summary
Overview
Work History
Education
Skills
Timeline
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Jeff Bailey

Summary

Knowledgeable Salesman & Bartender with a solid background in driving sales and customer satisfaction in both the restaurant and golf industry. Successfully contributed to inventory management and client engagement, resulting in improved customer loyalty. Demonstrated product knowledge and strong communication skills to foster positive client relationships and close sales effectively.

Overview

18
18
years of professional experience

Work History

Golf Sales Associate

Dick's Sporting Goods, Inc
03.2024 - Current
  • Increased golf club sales by providing personalized product recommendations and fitting services to customers.
  • Improved customer satisfaction by addressing inquiries, resolving concerns, and maintaining a positive attitude during interactions.
  • Collaborated with colleagues to plan and execute successful promotional events and sales initiatives.
  • Provided exceptional service to high-profile clients, resulting in increased loyalty and repeat business.
  • Organized merchandise displays for better customer experience and ease of access to products.
  • Became a Certified Product Specialist and Club Fitter with several Brands including Titleist, Callaway, and Taylormade.

Delivery Driver/Warehouse Manager

Lile Wine Company
11.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered orders to Retail Wine Shops and Liquor Stores, as well as Restaurants, Concert Venues, and Private Clubs.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Store Manager

Mike's Liquor
11.2019 - 11.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Restaurant Manager/Bartender

Avenues Bistro
09.2007 - 11.2019
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.

Education

High School Diploma -

Papillion-LaVista Senior High School
Papillion, NE
05-1998

Skills

  • Team player attitude
  • Active listening
  • Client relationship building
  • Cash handling
  • POS system operation
  • Product knowledge expertise
  • Opening and closing procedures
  • Sales techniques mastery

Timeline

Golf Sales Associate

Dick's Sporting Goods, Inc
03.2024 - Current

Delivery Driver/Warehouse Manager

Lile Wine Company
11.2021 - Current

Store Manager

Mike's Liquor
11.2019 - 11.2021

Restaurant Manager/Bartender

Avenues Bistro
09.2007 - 11.2019

High School Diploma -

Papillion-LaVista Senior High School

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Jeff Bailey