Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Bishop

Ocala

Summary

Dynamic and results-oriented parts sales specialist with a proven track record in inventory management, customer service, and sales. Recognized for strong attention to detail and exceptional organizational skills, consistently contributing to team success through effective collaboration and adaptability to evolving needs. Committed to continuous learning and development, with a passion for training that enhances personal growth and overall company performance. Reliable and motivated, dedicated to ensuring smooth operations while delivering outstanding customer satisfaction.

Overview

11
11
years of professional experience

Work History

Parts Counter Salesperson

Jenkins Kia of Ocala FL
04.2023 - Current
  • Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.

General Manager

Advance Auto Parts
07.2020 - 04.2023
  • Provided mechanical and parts knowledge and advice to customers about right type of parts needed for specific projects.
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Expected to lead, Motivate and Manage our team as part of my managerial duties.
  • Set up merchandise displays and organize parts on shelves to maximize customer interests and promote overstocks.
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
  • Scheduling staff efficiently to maintain proper store function, while not going over budget.
  • Calculate Figures and amounts such as discounts, percentages, sales increase, and gross profit percent
  • Ability to review and analyze business reports, such as Profit and Loss statement (P&L)
  • Hold others accountable, inspect work quality and give feedback in a way that is inspiring
  • Ability to work an assortment of days, evenings, and weekends as needed

Printer Sales and Service Manager

Laser Action Plus
04.2014 - 04.2020
  • I managed and oversaw every department of the business. I sourced out Vendors and purchased a wide array of makes and model printers, Scanners, Label Makers, and sometimes PC’s and Laptops. I completely refurbished each unit with new parts, (Fusers, Pickup rollers, Motherboards, Plastic covers for aesthetics, Etc.) and ran an online store. I would trouble shoot every machine and service them in a timely fashion. Occasionally would do field service for customers within the area.
  • Analyzed and interpreted store trends with Ebay, Amazon, Rakuten, and a few other online markets to facilitate planning.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Boosted Sales by effectively cultivating customer rapport and delivering superior customer service.
  • Responded to customer concerns with friendly and knowledgeable service to remedy issues promptly and effectively.

Education

High School Diploma -

Lake Weir High School
08.2003

Skills

  • Inventory management
  • Business Development
  • Quick and attentive learner
  • Customer Relationship Development
  • Component sourcing and tracking
  • Meticulous and detail oriented
  • Mechanically Inclined
  • Self Motivated
  • Over Achiever
  • Conflict resolution

Timeline

Parts Counter Salesperson

Jenkins Kia of Ocala FL
04.2023 - Current

General Manager

Advance Auto Parts
07.2020 - 04.2023

Printer Sales and Service Manager

Laser Action Plus
04.2014 - 04.2020

High School Diploma -

Lake Weir High School

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