Jeff Blumer
Fort Worth
Summary
Dynamic Business Systems Analyst with a strong focus on leading technology integrations and optimizing data management systems. Proven expertise in designing and implementing user interfaces and project management tools, including Agile methodologies and JIRA, to drive project success. A consistent track record of enhancing system efficiency and automating workflows demonstrates a commitment to operational excellence. Ready to leverage analytical skills and a detail-oriented approach to contribute to innovative solutions that propel organizational growth.
Overview
2026
2026
years of professional experience
Work History
Business Systems Analyst
Innovate Loan Servicing
2022 - Current
- Help lead a complete LMS transfer and data migration
- Designed and implemented custom forms, process flows, and software tools
- Administered various applications like Paymentus, PayNearMe, TLO and LexisNexis, LoanPro, Genesys Cloud, and RDN, AutoIMS
- Managed IT projects and process development through Clickup and JIRA
- Led LMS transition, boosting system efficiency and user compliance
- Helped fascilitate the integration of Genesys Cloud to streamline communication and collection efforts
- Developed custom software tools, significantly improving workflow automation
- Collaborated with cross-functional teams to improve operational efficiency and customer satisfaction.
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Improved systems with addition of new features and infrastructure.
- Fostered innovation, encouraging exploration of new technologies that could benefit business operations.
- Played key role in successful launch of new product lines by coordinating between development teams and stakeholders.
Police Officer
City of Irving
- Responded swiftly to public service calls, ensuring public safety
- Investigated and analyzed crimes effectively, focusing on person and property offenses
- Authored and scrutinized police reports for criminal proceedings
- Boosted public trust by leading community engagement initiatives
- Mentored junior officers, enhancing team skills and cohesion
- Pioneered the use of technology for efficient law enforcement operations
- Conducted detailed forensic analysis, increasing the accuracy of crime scene investigations
Education
Bachelor of Science - Business Information Systems/Minor Accounting
DeVry University-Irving
Irving, TX06.2008
Skills
- Military Veteran leadership experience
- Experienced with Microsoft Office applications
- Data analysis
- Clear written communication
- Skilled in creating Visio flowcharts
- Loan management
- Jira issue tracking
- Business requirements analysis
- Stakeholder needs assessment
- User interface development
- Experience with agile frameworks
- Custom application development solutions
- Project coordination
- Coordination of IT initiatives
- Experienced with various software tools
- Workflow optimization
- Data integration experience
- Form customization
Timeline
Police Officer
City of Irving
Bachelor of Science - Business Information Systems/Minor Accounting
DeVry University-Irving
Business Systems Analyst
Innovate Loan Servicing
2022 - Current
Additional information
- Military Service
- Marine Corps
- Jul 1996 to Jul 2000
- Commendations:
- (2) Certificates of Commendation
- (1) Good Conduct Medal
- (6) Letters of Appreciation.