Jeff Botten
Hesperia,MI
Summary
I am a experienced and dependable employee with a strong work ethic, offering a diverse skill set to contribute to the company success. In excel at managing multiple priorities with a positive attitude and im always willing to take on additional responsibilities to ensure team goals are met.
Ive also proven im a seasoned leader with a proven track record in guiding teams, managing complex projects, and achieving strategic objectives. Known for developing efficient processes, upholding high standards, and aligning efforts with organizational goals.
What I don’t yet know I will learn quickly, and deliver high-quality work quickly and efficiently.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
DASCO
10.2023 - 02.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Delivered excellent patient experiences and direct care.
- Enhanced patient satisfaction by coordinating timely care and addressing individual needs.
- Provided valuable training to hospital staff on the correct usage and handling of medical equipment, reducing user-related errors.
- Performed software updates on medical devices, ensuring compatibility with hospital systems and adherence to security protocols.
- Streamlined communication between departments by serving as a liaison between clinical staff and engineering teams regarding medical equipment matters.
- Managed vendor relationships effectively, ensuring timely delivery of parts and services while adhering to expense limits.
- Maintained detailed documentation of work orders, repairs, and equipment inventory to ensure accurate records.
- Achieved efficient inventory management by maintaining a comprehensive database of medical equipment, including warranty details and service records.
- Contributed to team success by sharing knowledge with colleagues, fostering a collaborative work environment that improved overall performance and results.
- Diagnosed cause of problems and completed repairs.
- Ensured compliance with industry standards, conducting thorough inspections of medical equipment.
- Maintained safe work environment and adhered to privacy regulations.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Managed store inventory and stock levels to maintain availability of products.
- Oversaw supply restocking, area cleaning, and product organization.
- Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
Yard Worker/Class B CDL Truck Driver
Builders FirstSource
06.2020 - 10.2023
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Dropped and hooked trailers and changed configuration of equipment.
- Conducted efficient cargo transfers to maintain route schedules.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Operated with safety and skill to avoid accidents and delays.
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
- Contacted customers to report delayed delivery times.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maintained current Class B CDL plus Air Brake Endorsement and MDOT Medical Card.
- Improved yard efficiency by organizing tools and equipment for easy access and optimal workflow.
- Ensured timely completion of tasks by prioritizing workload according to urgency or importance.
Factory Worker
Air Master System
01.2019 - 06.2020
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Assembled Fume Hoods products according to changing daily work orders and specific customer needs.
- Documented production information via daily system logs and discussed issues with management.
- Assembled fume hoods and other products according to changing daily work orders and specific customer needs.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Reviewed job specifications to determine appropriate setups for production runs.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Resolved issues quickly to maintain productivity goals.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Examined shipments for quality and accuracy.
- Coordinated team member movements based on current needs, avoiding safety concerns or delays.
Shipping and Receiving/Production Line Assembly Worker
Herman Miller
08.2018 - 12.2018
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Reviewed order data to verify transactions and shipping dates.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Calibrated equipment to maintain optimal performance.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Identified machinery malfunctions by performing troubleshooting tasks.
- Assisted quality assurance by inspecting items and removing defective parts.
Facility Maintenance
Peterson Farms
11.2015 - 06.2018
- Completed preventive maintenance, troubleshooting and repair work on manufacturing machinery to improve equipment functionality.
- Monitored maintenance supplies and spare parts inventories and replenished items to maintain sufficient quantities for routine operations.
- Maintained electrical and HVAC systems to enable consistent functionality and operation as designed.
- Performed routine and urgent production equipment repairs to maintain consistent equipment availability.
- Utilized power and hand tools to repair or replace defective parts and equipment to facilitate improved reliability.
- Operated welding equipment and cutting torches to join or separate metal parts for equipment and facilities installations.
- Adhered to OSHA policies and procedures to minimize hazards and promote safe work environment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Wrote and revised maintenance procedures.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Produced parts and assemblies quickly and efficiently within tolerances.
Construction Worker
Beattie Construction
02.2013 - 10.2015
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Recognized and reported potential project challenges and assisted with solutions.
- Observed safety regulations on job sites to minimize accidents.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with successful, time-sensitive renovations of various structures.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
Education
High School Diploma -
Hesperia Public Schools
Hesperia, MI05.2004
Certificate - Welding
Newaygo County Career-Tech Center
Fremont, MISkills
- Consistent Safe Driving
- CDL Class B Licensed with Air Brake Endorsement
- Reliable and Trustworthy
- Vehicle Maintenance Expertise
- Inventory Control
- Efficiency and Time Management
- Familiarity with DOT Guidelines
- Safe Forklift Operation
- Commercial Vehicle Operation
- Diverse Welding Methods
- Organized Appointment Management
- Oxygen Supply Management
- Medical Device Maintenance
- Facility Maintenance
- HIPAA compliance
Certification
- Industrial Pump Certification- 2017
- Industrial Paint Certification- 2017
Timeline
Patient Care Coordinator
DASCO
10.2023 - 02.2024
Yard Worker/Class B CDL Truck Driver
Builders FirstSource
06.2020 - 10.2023
Factory Worker
Air Master System
01.2019 - 06.2020
Shipping and Receiving/Production Line Assembly Worker
Herman Miller
08.2018 - 12.2018
Facility Maintenance
Peterson Farms
11.2015 - 06.2018
Construction Worker
Beattie Construction
02.2013 - 10.2015
High School Diploma -
Hesperia Public Schools
Certificate - Welding
Newaygo County Career-Tech Center
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