Jeff Bowen

Baltimore,MD

Summary

Retail leader with a strong history of enhancing employee development and improving team retention. Achievements include significant reductions in turnover rates and fostering collaboration among team members. Recognized for promoting top talent and driving consistent business success.

Overview

years of professional experience

Work History

Tavern - Owner / Operator

Self Employeed

Baltimore, MD

12.2020 - Current

Optimized business efficiency by managing daily operations and logistics.
Oversaw budgeting and financial planning to ensure profitability.
Trained and supervised staff to enhance customer experience.
Cultivated relationships with community associations to strengthen local partnerships.
Engaged actively with the community and developed a dedicated following.

District Manager Trainer

Family Dollar

Baltimore, MD

06.2009 - 12.2020

Completed Emerging Leaders Program for future Regional VP positions.
Trained and mentored over 30 DM’s for 2 Zones
Developed IDP’s and SMART Action Plans for salaried team members.
Consistently delivered sales above budget and shrink below goal for 10 plus years in a high risk class market.
Reduced SM turnover rate to lowest in the region and maintained consistent 10% SM turnover rate.
Identified and developed top talent and successfully promoted 6 store managers to district managers.

Retail Director

Aramark

George Washington University , Johns Hopkins University

06.2005 - 01.2009

Developed merchandising schematics for replenishment and inventory management in retail and dining locations.
Increased net income 10% annually by reducing costs and optimizing schedules.
Collaborated with university to enhance student satisfaction and boost profitability.

Education

Bachelor of Science -

University Of Maryland - College Park

Skills

Succession Planning
Recruiting and hiring
Employee development
Working collaboratively
Time management
Team building and motivation
Active listening

Business acumen
Profit and loss improvements
Controlling Shrink below goal
Driving comp sales above budget
Loyalty
Curiosity

Timeline