Summary
Work History
Skills
Certifications Affiliations
Education Skills Training
Core Strengths
Timeline
Overview
Jeff Brigmond

Jeff Brigmond

Director of Construction
Dallas,TX

Summary

Seasoned Regional Director with over 25 years of experience leading capital projects, renovations, and service operations across multifamily and commercial property portfolios. I’ve managed annual construction initiatives, consistently delivering on time, under budget, and aligned with ownership goals. I focus on building efficient systems, strong teams, and clear processes that improve performance and scale with growth. Whether it’s value-add renovations, preventive maintenance programs, or vendor negotiations, I bring a hands-on, solutions-focused approach to every challenge. Strong in vendor management, cross-functional team leadership, and process optimization.

Work History

Regional Service Director / Director of Standards

Progress Residential
10.2015 - 04.2025
  • Assist in the development of Scopes of Work for all capital improvement projects on assigned properties.
  • Assist Acquisitions with inspections and assessment of prospective redevelopment properties.
  • Provide onsite assistance during emergency situations such as fire, flood etc.
  • Arrange relevant training seminars with approved outside services when available.
  • Establish and monitor preventative maintenance procedures for on-site maintenance personnel.
  • Visit properties as necessary to assess conditions, coordinate planning, or review schedules with property staff.
  • Assists in coordinating redevelopment work with Construction and Property Management, as needed.
  • Assist in diagnosing problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structural, and appliances, as needed.
  • Assists in supervising all work by outside contractors to ensure that they are completing their work satisfactorily.
  • Coordinate the management of all Initial Rehab of recently purchased homes and Make Ready process for recently vacated homes.
  • Directly manage all aspect of any disaster damaged homes.
  • Create action plans when necessary, when matrix numbers deviated from expectations.

Regional Service Director for Western Division / Regional Service Manager / Maintenance Supervisor

Ginkgo Residential
01.2001 - 10.2015
  • Analyze maintenance and capital replacement costs with focus on cost savings and economies of scale
  • Ensure all contract services are bid out annually
  • Diagnose and perform major maintenance/repairs as needed
  • Directed and coordinated maintenance personnel to assure preventative implementation and maintenance and complete within budget
  • Coordinate, inspect and maintain heating, cooling and ventilation systems
  • Coordinate renovations of existing apartments
  • Coordinate and inspect major contract work on the electrical, plumbing, mechanical and other related systems in all regional locations
  • Develop, implement, and monitor the effectiveness of programs to control operating expenses, improve customer satisfaction, and manage team members
  • Participate and contribute to the creation and implementation of policies and procedures
  • Coordinate remediation of fire damaged units from board up to obtaining CO’s
  • Develop consistent maintenance operating standards and procedures
  • Develop scope of work for all large scale or complicated “Capital Improvements” and conducts bid walks for all work. Oversees work and approves progress payments and final sign-off of the projects. Tracks compliance and makes appropriate recommendations.
  • Provide training on-site as needed to aid maintenance personnel in the most efficient performance of their duties.
  • Resolve employee related issues and provide developmental support to subordinates via coaching, counseling, and training
  • Identify succession candidates and design career development plans as appropriate
  • Manage projects for assigned portfolios directly and/or provide direction and support to Portfolio Directors to ensure projects are completed on time and within budget
  • Provide support for annual planning and budgeting process
  • Establish policy regarding disaster recovery process; ensure proper communication and compliance across teams
  • Participate and contribute to the preparation of the annual operating budgets as well as periodic re-forecasting of the operating budgets during the course of the year with emphasis placed on budget categories related to maintenance and non-routine project management
  • Ensure relevant sections of budget preparation, submission and presentation are delivered in accordance with established timelines
  • Represent maintenance operations on capital improvement projects for both renovation and new apartment communities
  • Lead continuous improvement efforts within area of responsibility to identify and implement initiatives to improve business operations
  • Establishes and monitors preventive maintenance procedures in conjunction with on-site maintenance personnel.
  • Works to improve the effectiveness and efficiencies of the service teams at assigned portfolio of properties.
  • Manage the communication of information top down and bottom up to ensure that senior management, regional, and on-site associates are aware of maintenance operations issues
  • Implement or direct the implementation of all applicable policies and procedures and ensure compliance as needed
  • Ensure compliance with all federal, state, and local laws applicable to the field of maintenance operations
  • Analyze maintenance and capital replacement costs with focus on cost savings and economies of scale
  • Ensure all contract services are bid out annually
  • Diagnose and perform major maintenance/repairs as needed

Maintenance Supervisor

Fieldwood Management
01.1998 - 01.2001
  • Supervise and assign the work of maintenance employees, housekeeping and all outside vendors
  • Complete punch out of new apartments after construction was completed
  • Determine material, equipment, and supplies to be used
  • Keep time cards and other routine records
  • Coordinate and inspect, operate and maintain the heating, cooling and ventilation systems
  • Manage daily operations to insure onsite staff completes work assignments and taken care of residence
  • Coordinate and implement preventive maintenance program
  • Manage budget requirements through review and adjustments
  • Provide training to service teams

Skills

  • Strong knowledge of plumbing, electrical, mechanical, HVAC, carpentry, fire protection, structural, roofing, concrete, paving, painting, landscaping and appliance repair work
  • Ability to read, write, understand, and communicate in English
  • Experience using Yardi or other related property management accounting software
  • Experience using Microsoft Outlook, Word, and Excel
  • Professional verbal and written communication skills
  • Superior customer service skills including the ability to manage difficult customers and/or situations
  • Strong attention to detail, organizational, time-management and problem-solving skills
  • Strong knowledge in the areas of OSHA standards, safety, facilities maintenance, capital improvements and maintenance related purchasing
  • Working knowledge of local, state, and federal laws and regulations, permit processes, and codes
  • Working knowledge of abatement and encapsulation process for hazardous materials
  • Working knowledge of multifamily facility management, and the equipment and tools necessary to carry out housekeeping and maintenance functions
  • Ability to develop, comprehend and manage capital budgets
  • Strong leadership and management skills; ability to direct a team and supervise vendors
  • Available to travel

Certifications Affiliations

  • Pool Operator Certification
  • Dallas Apartment Association
  • Tarrant County Apartment Association
  • National Apartment Association
  • CFC Universal Certification

Education Skills Training

  • 25 years in the field of maintenance operations, property management, the building services industry.
  • New construction experience including lease-up.
  • Ability to effectively manage the maintenance and rehab operations for a large portfolio of communities.
  • Taught segments of CAMT course.
  • Perform quarterly service training for service team.
  • Excellent communication skills, both verbal and written.

Core Strengths

  • Construction Project Management
  • CapEx & Budget Oversight
  • Preventive Maintenance Programs
  • Contract Negotiation
  • Team Building & Leadership
  • Vendor & GC Management
  • Value-Add Renovations
  • Due Diligence & Property Transitions
  • Compliance & Safety Standards

Timeline

Regional Service Director / Director of Standards - Progress Residential
10.2015 - 04.2025
Regional Service Director for Western Division / Regional Service Manager / Maintenance Supervisor - Ginkgo Residential
01.2001 - 10.2015
Maintenance Supervisor - Fieldwood Management
01.1998 - 01.2001

Overview

27
27
years of professional experience

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Jeff BrigmondDirector of Construction