JEFF BROWNJR
Atlanta,Georgia
Summary
Knowledgeable Mover driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days. Reliable Mover familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills. Excellent record of keeping damages and claims to minimum while maximizing load volumes.
Overview
12
12
years of professional experience
Work History
Assistant Manager
O'Reilly's Auto Parts
East Point, GA
04.2021 - 12.2021
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Lead Mover
Russell Contracting
Atlanta, GA
03.2015 - 04.2021
- Arranged items at destination according to customer requests and instructions.
- Completed over 100 jobs from start to finish, including loading boxes and large items, unloading trucks and cleaning job sites.
- Increased customer satisfaction by providing fast service and working with daily customers.
- Implemented new and improved procedures to meet changing market and business demands to increase overall profits by 100%.
Driver
Royal Foods
Atlanta, GA
07.2019 - 05.2020
- Completed routine pre-and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Checked in with dispatch service and updated with current location.
Aircraft Maintenance Technician
Delta Global Services
Atlanta, GA
01.2019 - 06.2019
- Lubricated shafts, bearings, and gears to maintain optimal performance.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Obtained fuel and oil samples to check for contamination.
- Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
- Coordinated and distributed exposure and contamination control procedures.
Key Account Manager
Mason Sporting Good
Atlanta, GA
04.2010 - 01.2019
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Elevated account management by predicting potential competitive threats and outlining proactive solutions.
- Successfully convinced clients to purchase instead of leasing to minimize losses to competitors and extend individual client investments.
- Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
Education
Associate of Arts - Cosmetology
Citrus College
Glendora, CA06.1997
Skills
- Freight labeling
- Wrapping and boxing
- Invoice verification
- Materials handling and transport
- Problem-solving skills
- Load security
- Equipment monitoring
- Safety and compliance
- Staff Management
- Inventory controls
Timeline
Assistant Manager
O'Reilly's Auto Parts
04.2021 - 12.2021
Driver
Royal Foods
07.2019 - 05.2020
Aircraft Maintenance Technician
Delta Global Services
01.2019 - 06.2019
Lead Mover
Russell Contracting
03.2015 - 04.2021
Key Account Manager
Mason Sporting Good
04.2010 - 01.2019
Associate of Arts - Cosmetology
Citrus College
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